Appliance Repair Technician

Placements24; East London; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Company vehicle provided

Training on new appliance models

Commission/bonus opportunities

Job summary

Placements24 is seeking an Appliance Repair Technician to service customers in and around East London. The role involves diagnosing and repairing domestic appliances, ensuring efficient repairs, and delivering excellent customer service with a professional appearance.

This hybrid position combines hands-on site visits with potential for remote diagnosis or administrative tasks, supporting a reputable home appliance services provider focused on quality and customer satisfaction.

Qualifications

• Proven experience as an Appliance Repair Technician.
• Strong understanding of mechanical and electrical systems in household appliances.
• Proficiency with diagnostic tools and equipment.
• Excellent troubleshooting and problem-solving skills.
• Good communication and customer-centric approach.

Responsibilities

• Diagnose mechanical and electrical issues with various household appliances.
• Perform repairs and replacements of faulty parts, ensuring appliances are restored to full working order.
• Provide accurate estimates for repair costs and communicate them clearly to customers.
• Schedule and manage repair appointments efficiently, coordinating travel to customer locations.
• Maintain a clean and organized service vehicle and manage an inventory of common replacement parts.
• Adhere to all safety guidelines and company policies during service calls.

Skills

Appliance repair

Diagnostics

Customer service

Time management

Tools

Diagnostic tools

Job description

About the Role

Our client is seeking a skilled Appliance Repair Technician to provide reliable service to customers in and around East London . This role involves diagnosing and repairing a wide range of domestic appliances, including refrigerators, washing machines, ovens, and more. You will be responsible for ensuring efficient and effective repairs, delivering excellent customer service, and maintaining a professional appearance. This hybrid position involves both hands-on customer site visits and potential for remote diagnosis or administrative tasks. Join a reputable company that values expertise, punctuality, and customer satisfaction in home appliance services.

Key Responsibilities

• Diagnose mechanical and electrical issues with various household appliances.
• Perform repairs and replacements of faulty parts, ensuring appliances are restored to full working order.
• Provide accurate estimates for repair costs and communicate them clearly to customers.
• Schedule and manage repair appointments efficiently, coordinating travel to customer locations.
• Maintain a clean and organized service vehicle and manage an inventory of common replacement parts.
• Adhere to all safety guidelines and company policies during service calls.

Requirements

• Proven experience as an Appliance Repair Technician or in a related field.
• Strong understanding of the mechanics and electrical systems of common household appliances.
• Proficiency in using diagnostic tools and equipment.
• Excellent troubleshooting and problem-solving skills.
• Good communication and interpersonal skills, with a customer-centric approach.
• Ability to work independently and manage time effectively.

Benefits

• Competitive salary with commission or bonus opportunities based on performance.
• Company vehicle provided for service calls.
• Training on new appliance models and repair techniques.
• Opportunity to work with a variety of appliance brands and types.
• Supportive management and a team focused on quality service.