AML Training & Onboarding Coach

SuperGroup International; Cape Town; Hybrid; ZAR 360,000 - 720,000; Full time

Benefits offered by this job

Medical Aid Subsidy

Group Life Cover

Retirement Annuity Subsidy

Income Continuation Benefit

Employee Assistance Programme

Funeral Fund Benefit

Job summary

DigiOutsource, part of Super Group, is seeking an AML Coach to uphold AML/KYC compliance and develop staff from novice to advanced levels in the AML Spin department. The role focuses on onboarding, live coaching, QA, and ongoing training while collaborating with EDD Specialists and Investigations teams.

You will design and deliver development strategies, track progress, and report to Team Leads and the AML Service Manager, contributing to a high-performance training culture.

Qualifications

• Minimum 12 months experience in DigiOutsource.
• Minimum 6 months experience in the AML Department.
• Strong verbal and written communication skills.

Responsibilities

• New Starter Onboarding: ensure onboarding proficiency before live environment.
• Live Coaching and QA: provide feedback, upskill, and report findings.
• Enhanced Due Diligence/Investigations development: identify knowledge gaps and upskill.
• WAT sessions: design and execute knowledge checks and benchmark progress.
• Information dissemination & training: share updates and test understanding.
• Provide monthly QA reporting to Team Leads & AML Service Manager.

Skills

AML/KYC knowledge

Coaching & training

Communication skills

Cross-functional collaboration

Project management

Attention to detail

Adaptability

Tools

Excel

PowerPoint

Risk systems

Job description

DigiOutsource, part of Super Group, is seeking an AML Coach to uphold AML/KYC compliance and develop staff from novice to advanced levels in the AML Spin department. The role focuses on onboarding, live coaching, QA, and ongoing training while collaborating with EDD Specialists and Investigations teams.

You will design and deliver development strategies, track progress, and report to Team Leads and the AML Service Manager, contributing to a high-performance training culture.