AML Training Coach & Live QA Champion

DigiOutsource; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Job summary

DigiOutsource, part of Super Group, seeks an AML Coach to uphold compliance in Enhanced Due Diligence and AML Investigations. You will coach and train staff, support new joiners, and apply guidelines with independent judgment.

You’ll work with the EDD Specialists, Investigations Analysts, and team leads to develop effective development plans, report findings, and drive continuous improvements in AML Spin training and onboarding.

Qualifications

• Minimum 12 months experience in DigiOutsource.
• Minimum 6 months experience in the AML Department.
• Strong verbal and written communication skills.
• Experience collaborating in cross-functional teams.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• New Starter Onboarding: ensure new starters progress from training to live environment.
• Live Coaching and QA: provide feedback and upskill through coaching.
• Development and Upskilling: identify knowledge gaps and plan topics.
• WAT sessions: create, schedule and execute upskilling sessions.
• Information dissemination & training: share updates and test understanding.

Skills

Strong verbal & written communication

Cross-functional collaboration

Project management

Attention to detail

Adaptability

Analytical thinking

Tools

Excel

PowerPoint

Job description

DigiOutsource, part of Super Group, seeks an AML Coach to uphold compliance in Enhanced Due Diligence and AML Investigations. You will coach and train staff, support new joiners, and apply guidelines with independent judgment.

You’ll work with the EDD Specialists, Investigations Analysts, and team leads to develop effective development plans, report findings, and drive continuous improvements in AML Spin training and onboarding.