Ambassador - Cape Town

Thornton Tomasetti; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Abbott in South Africa seeks an Ambassador – Molecular Diagnostics to drive revenue, expand the molecular diagnostics business, and strengthen customer relationships in the Western Cape and surrounding markets. You will manage distributor partnerships and deliver end-to-end sales strategy in a dynamic healthcare landscape.

You will collaborate with cross-functional teams to ensure customer success, product education, and timely commercial execution while traveling frequently within the region.

Qualifications

• Bachelor's degree in biomedical science, Medical Technology, Life Sciences, or related field.
• Minimum 5 years in diagnostics, molecular diagnostics, medical devices, laboratory medicine, or related healthcare.
• 1–2 years proven track record of achieving commercial and sales targets.
• Experience managing distributors and channel partners.
• Strong understanding of public and private healthcare markets.
• Excellent communication, presentation, relationship-building, and negotiation skills.
• Strong solution-selling and business development capabilities.
• Experience with CRM systems and sales analytics.
• Valid driver's license and willingness to travel extensively within Western Cape and neighboring countries.

Responsibilities

• Drive territory revenue growth and achieve sales, profitability, and market share objectives.
• Identify, develop, and secure new business opportunities across public and private healthcare sectors.
• Develop and execute territory business plans to support sustainable growth.
• Build and maintain strong relationships with laboratories, clinicians, procurement teams, and key decision makers.
• Act as a trusted advisor to customers through strategic account management and business reviews.
• Manage distributor partnerships, joint business plans, and performance reviews.
• Support tender opportunities, contract negotiations, renewals, and agreements.
• Deliver customer onboarding, product education, and first-line commercial and technical support.
• Drive menu expansion, reagent utilization, and customer retention initiatives.
• Collaborate with Marketing, Applications, Service, Finance, and Logistics for seamless support.

Skills

Communication

Presentation

Relationship building

Negotiation

Sales

Business development

CRM experience

Education

Bachelor's degree in biomedical science

Tools

CRM systems

Sales analytics tools

Job description

JOB DESCRIPTION: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

In Abbott's Molecular Diagnostics Division

We are transforming healthcare through innovative molecular diagnostic solutions that enable laboratories and healthcare professionals to detect diseases earlier, improve patient outcomes, and support better clinical decision-making. Our team is committed to advancing science and delivering meaningful impact across healthcare systems and communities.

The Opportunity

We are seeking an Ambassador – Molecular Diagnostics to join our team based in Western Cape, South Africa. This role is responsible for driving revenue growth, expanding Abbott's molecular diagnostics business, and strengthening strategic customer relationships across the Western Cape and designated neighboring markets. As Abbott's primary commercial representative, you will play a key role in delivering customer success, managing distributor partnerships, and accelerating sustainable business growth.

What You'll Work On

• Drive territory revenue growth and achieve sales, profitability, and market share objectives.
• Identify, develop, and secure new business opportunities across public and private healthcare sectors.
• Develop and execute territory business plans to support sustainable growth.
• Build and maintain strong relationships with laboratories, clinicians, procurement teams, and key decision makers.
• Act as a trusted advisor to customers through strategic account management and business reviews.
• Manage distributor partnerships, joint business plans, and performance reviews across designated markets.
• Support tender opportunities, contract negotiations, renewals, and commercial agreements.
• Deliver customer onboarding, product education, and first-line commercial and technical support.
• Drive menu expansion, reagent utilization, and customer retention initiatives.
• Collaborate with cross-functional teams including Marketing, Applications, Service, Finance, and Logistics to ensure seamless customer support and project execution.

Qualifications

• Bachelor's degree in biomedical science, Medical Technology, Life Sciences, or a related scientific discipline.
• Minimum 5 years experience in diagnostics, molecular diagnostics, medical devices, laboratory medicine, or a related healthcare field.
• At least 1-2 years proven track record of achieving commercial and sales targets.
• Experience managing distributors and channel partners.
• Strong understanding of public and private healthcare markets.
• Proven ability to build and manage strategic customer relationships.
• Excellent communication, presentation, relationship-building, and negotiation skills.
• Strong solution-selling and business development capabilities.
• Experience with CRM systems and sales analytics.
• Commercial or business qualification will be advantageous.
• Valid driver's license and willingness to travel extensively within the Western Cape and neighboring countries.

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force DIVISION: AMD Molecular LOCATION: South Africa > Johannesburg : Abbott Place ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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