Ambassador - Cape Town

Abbott Laboratories; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Abbott Laboratories in Western Cape, South Africa, seeks an Ambassador - Molecular Diagnostics to drive revenue growth, expand partnerships, and strengthen customer relationships across designated markets. You will act as the primary commercial representative, managing distributor partnerships and accelerating sustainable growth.

The role requires a Biomedical Science/Life Sciences background with 5+ years in diagnostics or a related healthcare field, including sales targets and channel

Qualifications

• Bachelor's degree in biomedical science, Medical Technology, Life Sciences, or related scientific discipline.
• 5+ years in diagnostics or a related healthcare field.
• At least 1–2 years' proven track record of achieving sales targets.
• Experience managing distributors and channel partners.
• Strong communication, negotiation, and relationship-building skills.

Responsibilities

• Drive territory revenue growth and achieve sales, profitability, and market share objectives.
• Identify, develop, and secure new business opportunities across public and private healthcare sectors.
• Develop and execute territory business plans to support sustainable growth.
• Build and maintain strong relationships with laboratories, clinicians, procurement teams, and key decision makers.
• Act as a trusted advisor to customers through strategic account management and business reviews.
• Manage distributor partnerships, joint business plans, and performance reviews across designated markets.
• Support tender opportunities, contract negotiations, renewals, and commercial agreements.
• Deliver customer onboarding, product education, and first-line commercial and technical support.
• Drive menu expansion, reagent utilization, and customer retention initiatives.
• Collaborate with cross-functional teams including Marketing, Applications, Service, Finance, and Logistics to ensure seamless customer support and project execution.

Skills

CRM systems experience

Sales analytics

Communication skills

Negotiation skills

Relationship management

Education

Bachelor's degree in biomedical science, Medical Technology, Life Sciences, or a related scientific discipline

Commercial or business qualification (advantageous)

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

In Abbott's Molecular Diagnostics Division

We are transforming healthcare through innovative molecular diagnostic solutions that enable laboratories and healthcare professionals to detect diseases earlier, improve patient outcomes, and support better clinical decision-making. Our team is committed to advancing science and delivering meaningful impact across healthcare systems and communities.

The Opportunity

We are seeking an Ambassador - Molecular Diagnostics to join our team based in Western Cape, South Africa.

This role is responsible for driving revenue growth, expanding Abbott's molecular diagnostics business, and strengthening strategic customer relationships across the Western Cape and designated neighboring markets. As Abbott's primary commercial representative, you will play a key role in delivering customer success, managing distributor partnerships, and accelerating sustainable business growth.

What You'll Work On

• Drive territory revenue growth and achieve sales, profitability, and market share objectives.
• Identify, develop, and secure new business opportunities across public and private healthcare sectors.
• Develop and execute territory business plans to support sustainable growth.
• Build and maintain strong relationships with laboratories, clinicians, procurement teams, and key decision makers.
• Act as a trusted advisor to customers through strategic account management and business reviews.
• Manage distributor partnerships, joint business plans, and performance reviews across designated markets.
• Support tender opportunities, contract negotiations, renewals, and commercial agreements.
• Deliver customer onboarding, product education, and first-line commercial and technical support.
• Drive menu expansion, reagent utilization, and customer retention initiatives.
• Collaborate with cross-functional teams including Marketing, Applications, Service, Finance, and Logistics to ensure seamless customer support and project execution.

Qualifications

• Bachelor's degree in biomedical science, Medical Technology, Life Sciences, or a related scientific discipline.
• Minimum 5 years' experience in diagnostics, molecular diagnostics, medical devices, laboratory medicine, or a related healthcare field.
• At least 1-2 years' proven track record of achieving commercial and sales targets.
• Experience managing distributors and channel partners.
• Strong understanding of public and private healthcare markets.
• Proven ability to build and manage strategic customer relationships.
• Excellent communication, presentation, relationship-building, and negotiation skills.
• Strong solution-selling and business development capabilities.
• Experience with CRM systems and sales analytics.
• Commercial or business qualification will be advantageous.
• Valid driver's license and willingness to travel extensively within the Western Cape and neighboring countries.

If you are passionate about advancing healthcare through innovative diagnostics and enjoy building strong customer partnerships while delivering commercial excellence, we'd love to hear from you.