Airline Operations Controller

Placements24; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Retirement benefits

Career progression

Travel benefits

Job summary

Placements24 is seeking an Airline Operations Controller for a major South African airline based in Pretoria. The role ensures safe, efficient and punctual flight operations by monitoring progress, managing disruptions and coordinating with flight crews, dispatch, and ground teams.

Ideal candidates have at least four years in airline operations, solid knowledge of flight planning, meteorology and aviation regulations, plus excellent decision‑making and communication skills.

Qualifications

• Bachelor's degree in Aviation Management or related field.
• Minimum 4 years in airline operations.
• Strong knowledge of flight planning and meteorology.
• Experience with aviation regulations.
• Ability to work under pressure.

Responsibilities

• Monitor the status of all scheduled flights, ensuring adherence to the flight plan and schedule.
• Manage and coordinate responses to operational disruptions such as weather delays, technical issues, and air traffic control restrictions.
• Liaise effectively with flight crews, ground staff, maintenance, and external agencies to ensure smooth operations.
• Authorize flight plans, manage crew resources, and ensure compliance with duty time regulations.
• Make critical decisions regarding flight dispatch, diversions, and cancellations to maintain safety and efficiency.
• Utilize flight tracking software and communication systems to maintain real‑time situational awareness.

Skills

Flight dispatch

Crisis management

Communication

Airline operations

Education

Bachelor's in Aviation Management

Tools

Flight tracking software

Disruption management tools

Job description

About the Role

Our client, a significant player in the South African airline industry, is looking for a highly organized and proactive Airline Operations Controller to join their team in Pretoria . This critical role ensures the safe, efficient, and punctual operation of the airline's flight schedule. You will be responsible for monitoring flight progress, managing disruptions, and coordinating with various departments, including flight crew, dispatch, and ground operations. This is a demanding yet rewarding position for an individual with exceptional decision-making skills and a passion for aviation logistics, operating within a key administrative center in Pretoria .

Key Responsibilities

• Monitor the status of all scheduled flights, ensuring adherence to the flight plan and schedule.
• Manage and coordinate responses to operational disruptions such as weather delays, technical issues, and air traffic control restrictions.
• Liaise effectively with flight crews, ground staff, maintenance, and external agencies to ensure smooth operations.
• Authorize flight plans, manage crew resources, and ensure compliance with duty time regulations.
• Make critical decisions regarding flight dispatch, diversions, and cancellations to maintain safety and efficiency.
• Utilize flight tracking software and communication systems to maintain real‑time situational awareness.

Requirements

• Bachelor's degree in Aviation Management, Logistics, or a related field, or equivalent experience.
• Minimum of 4 years of experience in airline operations, flight dispatch, or operations control.
• Strong understanding of flight planning, meteorology, air traffic control, and aviation regulations.
• Proven ability to make sound judgments and decisions under pressure.
• Excellent communication, coordination, and problem-solving skills.
• Proficiency with airline operations software and systems.

Benefits

• Competitive annual salary with potential for performance incentives.
• Comprehensive medical and retirement benefits.
• Opportunities for career progression within a major airline.
• Access to company travel benefits.
• A challenging and dynamic role within the aviation sector in Pretoria .