AI Operations (AIOps) Engineer

Placements24; Soweto; Hybrid; ZAR 1,767,000 - 2,731,000; Full time

Benefits offered by this job

Fully remote work

International collaboration

Professional certifications

Job summary

Placements24 is seeking an experienced AI Operations (AIOps) Engineer to join its global team. The role is fully remote and focuses on leveraging AI/ML to enhance IT operations, automate processes, and improve system reliability.

You will implement and manage AIOps platforms, analyze operational data, build predictive models, and collaborate across IT, DevOps, and security to drive proactive issue resolution.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years in IT operations, DevOps, or systems administration with a focus on AIOps.
• Proficiency in scripting (Python, Bash) and monitoring/automation tools.

Responsibilities

• Implement, configure, and manage AIOps platforms and tools.
• Develop ML models for anomaly detection, predictive maintenance, and root cause analysis in IT systems.
• Analyze large volumes of operational data (logs, metrics, traces) to identify performance bottlenecks and potential issues.
• Automate IT operational tasks and workflows using AI-driven insights and scripting.

Skills

AIOps concepts

Python scripting

Bash scripting

Cloud platforms

Kubernetes

Education

Bachelor's degree in Computer Science or IT

Tools

AWS

Azure

GCP

Kubernetes

CI/CD tools

Job description

About the Role

Our client is seeking an experienced AI Operations (AIOps) Engineer to join their global team, working fully remotely. This role is critical for leveraging artificial intelligence and machine learning to enhance IT operations, automate processes, and improve system performance and reliability. You will be responsible for implementing and managing AIOps platforms, analyzing operational data, and developing intelligent solutions to predict and resolve IT issues proactively. This position offers the opportunity to work at the intersection of AI and IT infrastructure, driving significant improvements in operational efficiency from anywhere.

Key Responsibilities

• Implement, configure, and manage AIOps platforms and tools for monitoring, analysis, and automation.
• Develop and deploy machine learning models for anomaly detection, predictive maintenance, and root cause analysis in IT systems.
• Analyze large volumes of operational data (logs, metrics, traces) to identify performance bottlenecks and potential issues.
• Automate IT operational tasks and workflows using AI-driven insights and scripting.
• Collaborate with IT operations, development, and security teams to integrate AIOps solutions and best practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in IT operations, systems administration, or DevOps, with a strong focus on AIOps.
• Proficiency in scripting languages (e.g., Python, Bash) and experience with IT monitoring and automation tools.
• Understanding of machine learning concepts and experience applying them to operational data.
• Familiarity with cloud environments (AWS, Azure, GCP) and container orchestration (Kubernetes) is a plus.

Benefits

• Competitive salary and comprehensive benefits package.
• Full remote work flexibility with potential for international collaboration.
• Opportunities for professional certifications and advanced training in AIOps and AI.
• Access to cutting-edge AIOps technologies and platforms.
• A role that significantly contributes to the efficiency and reliability of critical IT infrastructure.