AI-Driven Operations Specialist (South Africa)

We The Flywheel; Johannesburg; Remote; ZAR 83,000 - 165,000; Full time

Job summary

We The Flywheel is seeking an Agentic Operator based in South Africa to bridge human judgment and AI automation. You will walk user flows, test sign-ins, and QA AI outputs in your language, ensuring accuracy and cultural relevance.

You’ll own account setup, manage credentials, and document learnings for scalable processes. This remote-first role requires strong English, reliability, and the ability to work async.

Qualifications

• Experience with account management, virtual assistant, or ops support roles.
• Familiarity with tools like Notion, Airtable, Google Workspace, or similar.
• Heavy AI adopter — Claude, ChatGPT, or similar are part of your daily toolkit.
• Comfortable in async, remote-first environments without hand-holding.

Responsibilities

• Walk user flows and flag confusing or broken paths.
• Test AI capabilities like SSO, social logins, and mobile apps.
• QA AI output in your language and context.
• Own account setup and onboarding configurations with clean setup.
• Direct and check AI agents on multi-step tasks and handle edge cases.
• Document learnings to enable repeatable work or automation.

Skills

Human ingenuity

Detail-oriented

English proficiency

Self-starter

AI tools daily

Tools

Notion

Airtable

Google Workspace

Job description

We The Flywheel is seeking an Agentic Operator based in South Africa to bridge human judgment and AI automation. You will walk user flows, test sign-ins, and QA AI outputs in your language, ensuring accuracy and cultural relevance.

You’ll own account setup, manage credentials, and document learnings for scalable processes. This remote-first role requires strong English, reliability, and the ability to work async.