AI-Driven Change Analyst for IT Transformation

NTT DATA, Inc.; Johannesburg; Hybrid; ZAR 500,000 - 800,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is seeking a Change Analyst to join the Global IT Change Enablement team and help organisations understand and adopt technology transformation. You will support planning, stakeholder engagement and data-driven insights to improve adoption across IT programmes.

You’ll work with Change Leads, build relationships across business and technology teams, and apply the Change Management framework. This hybrid, fixed-term role offers exposure to large-scale initiatives and opportunities to grow

Qualifications

• Experience in Change Management, project delivery, business analysis, communications or data.
• Knowledge of Change Management methodologies such as Prosci is advantageous but not essential.
• A degree or equivalent practical experience in a relevant discipline is welcome.

Responsibilities

• Support the planning, coordination and delivery of change activities across key IT programmes.
• Help assess change impacts, stakeholder needs, organisational readiness and adoption risks.
• Gather and analyse adoption, engagement and readiness data to identify trends and opportunities for improvement.
• Support stakeholder mapping, Change Networks, workshops and engagement activities.
• Track change plans, actions, milestones, risks and dependencies and help keep delivery on track.
• Turn complex information and data into clear, concise reports, presentations and actionable insights.
• Build trusted relationships across business, product, technology, delivery, assurance, communications and change teams.
• Use our Change Management framework, tools and methodologies to support a consistent approach to change.
• Contribute ideas and lessons learned to continuously improve how we deliver Change Enablement.

Skills

Curious

Analytical

Organised

Proactive

Strong communicator

Collaborative

Empathetic

Resilient

Digitally confident

Education

Degree or equivalent practical experience

Job description

NTT DATA is seeking a Change Analyst to join the Global IT Change Enablement team and help organisations understand and adopt technology transformation. You will support planning, stakeholder engagement and data-driven insights to improve adoption across IT programmes.

You’ll work with Change Leads, build relationships across business and technology teams, and apply the Change Management framework. This hybrid, fixed-term role offers exposure to large-scale initiatives and opportunities to grow