Advanced CNC Machine Maintenance Technician - Remote

Placements24; Mossel Bay; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Remote-first work environment

Flexible hours

Professional development

Job summary

Placements24 seeks an experienced Advanced CNC Machine Maintenance Technician to join our remote-first support team. You will diagnose, troubleshoot, and repair CNC machines (Fanuc/Siemens) remotely, guiding on-site staff and clients to minimize downtime.

Ideal candidates will have deep knowledge of electromechanical systems, hydraulics, pneumatics, and a proven track record with remote diagnostics. This role offers flexible hours and the chance to work with high-value manufacturing assets near

Qualifications

• Proven experience as CNC maintenance technician with complex CNCs.
• Deep understanding of CNC controls (Fanuc/Siemens) and machine tools.
• Experience with remote diagnostics and remote support tools.
• Strong analytical, troubleshooting, and remote instruction skills.

Responsibilities

• Provide remote expert support for maintenance and repair of CNC machines.
• Use remote software to identify malfunctions and issues.
• Troubleshoot electromechanical, hydraulic, and pneumatic systems remotely.
• Guide on-site technicians through repairs and preventative tasks.
• Analyze data to predict failures and suggest proactive measures.
• Maintain detailed service records of remote interventions.
• Collaborate with engineering to resolve escalated issues.
• Contribute to remote support protocols and best practices.
• Ensure timely resolution to maximize machine uptime.
• Stay updated with CNC tech advancements and remote diagnostics.

Skills

CNC maintenance

Remote technical support

Troubleshooting

Electro-mechanical systems

Hydraulics & pneumatics

Remote diagnostics

Clear remote instruction

Time management

Education

Engineering degree or related discipline

Tools

Fanuc

Siemens

Remote diagnostic software

Job description

About the Role

Our client, a premier manufacturer of precision components, is seeking an experienced Advanced CNC Machine Maintenance Technician to join their fully remote technical support team. This vital role involves providing expert remote assistance for the maintenance, troubleshooting, and repair of sophisticated CNC machinery and associated equipment. As a remote-first position, you will utilize advanced remote diagnostic tools, video conferencing, and comprehensive documentation to support on-site maintenance crews and clients. The ideal candidate possesses extensive knowledge of CNC machining principles, electromechanical systems, hydraulics, pneumatics, and advanced diagnostic techniques. You will play a key role in minimizing machine downtime, optimizing operational efficiency, and ensuring the longevity of high-value manufacturing assets. This is a unique opportunity to leverage your specialized skills in a flexible, remote environment, contributing to the seamless operation of advanced manufacturing facilities, including those in the vicinity of Mossel Bay, Western Cape, ZA .

Key Responsibilities

• Provide expert remote technical support for the maintenance and repair of CNC machines (milling, turning, grinding).
• Utilize remote diagnostic software and tools to identify machine malfunctions and operational issues.
• Troubleshoot complex electromechanical, hydraulic, and pneumatic systems remotely.
• Guide on-site technicians through repair procedures and preventative maintenance tasks.
• Analyze machine performance data to predict potential failures and recommend proactive measures.
• Maintain detailed service records and documentation for all remote support interventions.
• Collaborate with the engineering and support teams to resolve escalated technical challenges.
• Contribute to the development of remote support protocols and best practices.
• Ensure timely and effective resolution of client issues to maximize machine uptime.
• Stay current with advancements in CNC technology and remote diagnostic capabilities.

Requirements

• Proven experience as a CNC Machine Maintenance Technician or similar role, with extensive hands-on experience maintaining complex CNC machinery.
• Deep understanding of CNC controls (e.g., Fanuc, Siemens), motion control, and machine tool operation.
• Proficiency with electromechanical, hydraulic, and pneumatic systems.
• Demonstrated ability to use remote diagnostic tools, network analysis, and digital communication platforms.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to provide clear instructions remotely.
• Highly organized and self-motivated, with the ability to work autonomously.
• A dedicated, quiet workspace with reliable high-speed internet connection.
• Flexibility to adapt working hours to support different time zones and urgent client needs.
• Relevant technical certifications or a degree in a related engineering discipline.
• Experience supporting manufacturing operations in or near Mossel Bay, Western Cape, ZA is an advantage.

Benefits

Our client offers a competitive salary, performance-based bonuses, and comprehensive remote work support. You will have access to ongoing professional development, training on the latest CNC technologies, and the opportunity to work with a team of highly skilled professionals. Enjoy the significant benefits of a remote-first work environment, including flexible hours and a strong work-life balance, while playing a crucial role in the success of advanced manufacturing operations.