About the Role
Our client is seeking a dedicated and experienced Advanced Aesthetician & Treatment Coordinator to join their prestigious beauty and wellness clinic located in George, Western Cape, ZA . This hybrid role offers a blend of hands-on client treatments and vital administrative coordination, ensuring the seamless operation of the clinic and exceptional client experiences. You will be instrumental in delivering a range of advanced aesthetic services and managing treatment schedules, client bookings, and follow-ups. This is a fantastic opportunity for a professional who is passionate about advanced skincare, client care, and contributing to a thriving wellness environment. The successful candidate will have the opportunity to work a flexible hybrid schedule, balancing in-clinic responsibilities with potential remote administrative tasks.
Key Responsibilities
- Perform a comprehensive suite of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and light therapy.
- Conduct detailed skin analyses and consultations to diagnose concerns and recommend appropriate treatment plans and home care regimens.
- Administer treatments with precision, adhering to the highest standards of hygiene and safety protocols.
- Coordinate and manage client appointments, treatment schedules, and therapist availability using clinic software.
- Process client bookings, manage inquiries via phone and email, and ensure efficient client flow through the clinic.
- Maintain detailed client records, including treatment history, progress notes, and product recommendations.
- Assist with inventory management, ensuring adequate stock levels of professional products and retail items.
- Handle client payments and maintain accurate financial records for services rendered.
- Promote retail product sales by educating clients on their benefits and suitability.
- Provide exceptional customer service, ensuring client satisfaction and encouraging repeat business and referrals.
- Communicate effectively with the clinic manager and other team members to ensure operational efficiency.
Requirements
- Minimum of 3 years of experience as a qualified Aesthetician or Beauty Therapist with advanced treatment specialization.
- Proven experience with a variety of high-tech aesthetic equipment and treatment modalities.
- Excellent knowledge of skincare ingredients, formulations, and common skin conditions.
- Strong organizational and time management skills, with the ability to multitask effectively in a fast-paced environment.
- Proficiency in using clinic management software for scheduling and record-keeping.
- Exceptional interpersonal and communication skills, with a warm and professional demeanor.
- A passion for the beauty and wellness industry and a commitment to continuous learning.
- Ability to work effectively both independently and as part of a team.
- Possession of relevant professional qualifications and certifications in esthetics.
- Willingness to work a hybrid schedule, based in or able to commute to George, Western Cape, ZA .
Benefits
- Competitive salary package.
- Hybrid work arrangement for improved work-life balance.
- Opportunities for advanced training and professional development in the latest aesthetic techniques.
- Employee discounts on a wide range of beauty and wellness services and products.
- A supportive and professional working environment within a well-established clinic.
- The chance to work with a loyal and appreciative clientele in a beautiful location.
- Career progression opportunities within the organization.