Administrator: Direct Sales (Internal)

Tracker South Africa; Randburg; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Tracker South Africa is seeking a diligent administrator to support the Direct Sales department. The role encompasses campaign management, reporting, and general call center administration, with responsibilities from importing leads to compiling various stats in Excel.

Ideal candidates have 1–2 years in administration, advanced Excel, and strong time management. The position requires a proactive, detail-oriented team player capable of multi-tasking and working under pressure.

Qualifications

• Minimum 1 - 2 years’ experience in Administration.
• Advanced excel is compulsory.
• Results driven/Goal orientated
• Able to work under pressure
• Have a pro-active approach to their work
• Ability to multi-task
• Excellent time management and attention to detail
• Good knowledge of MS office, MS Outlook, MS CRM, CDS and TCRM
• Confident and assertive
• Team Player
• Understand Analytics
• Medical Aid
• UIF

Responsibilities

• Manage campaigns and generate reports for Direct Sales.
• Handle general call center administration.
• Import leads and allocate to consultants.
• Investigate why a sale did not interface with Nimbis system.
• Compile daily/weekly/monthly statistics in Excel.
• Prepare monthly management reports.
• Submit incentive, overtime and commission stats and ensure checks for Call Centre Manager.
• Track payments per area in Direct Sales.
• Order, control, and distribute promotional and stationery items.
• Prepare hourly/daily productivity dashboards for consultants.
• Report conversions per campaigns.
• Provide analysis and insights on campaigns, conversions, and timing.

Skills

Advanced Excel

MS Office

MS Outlook

MS CRM

Analytical skills

Time management

Multi-tasking

Team player

Education

Matric

Tertiary Education (Advantageous)

Tools

CDS

TCRM

Job description

The candidate is required to perform a wide range of administrative and office support activities for the department and\/or managers to facilitate the efficient operation of the department. We require a diligent and hard-working individual, who can be a part of a highly motivated team.

Roles and Responsibilities

• Campaign Management and reporting within the Direct Sales Department


• General Call center Administration.


• Importing of Leads and allocating leads to consultants.


• Checks conducted to identify why a sale has not interfaced to Nimbis system


• Compilation of various daily\/weekly\/ monthly stats on Excel.


• Compilation of monthly management report.


• Submitting Incentive, Overtime & Commission stats and ensuring that checks are completed for Call Centre Manager.


• All bucs for caring payments and submitting bucs for caring payments to Payroll for tax purposes.


• Track payments per area in Direct Sales


• Promotional and Stationary items – order, control, and distribution.


• Hourly\/Daily Productivity reporting – TFS Consultants Dashboards,


• Reporting of conversions per campaigns


• Analysis / insights on the different campaigns / conversions / most successful time period

Education

• Matric


• Tertiary Education (Advantageous)

Experience, Knowledge, skills and attributes

• Minimum 1 - 2 years’ experience in Administration


• Advanced excel is compulsory


• Results driven/Goal orientated


• Able to work under pressure


• Have a pro-active approach to their work


• Ability to multi-task


• Excellent time management and attention to detail


• Good knowledge of MS office, MS Outlook, MS CRM, CDS and TCRM


• Confident and assertive


• Team Player


• Understand Analytics


• Medical Aid


• UIF

NB: If you do not hear from us in two weeks, consider your application unsuccessful.