Administrative Officer: Information Management

EdUpStairs; Worcester; On-site; ZAR 300,000 - 420,000; Full time

Job summary

EdUpStairs in Worcester, Western Cape, South Africa, seeks an Information Management professional to manage data quality, monitor performance, and support hospital information systems across the organization.

The role requires a National Diploma (NQF6) or equivalent, experience in health information management, and a valid driver’s license. Travel and overtime may be required, with strong MS Windows literacy and relevant HIS expertise.

Qualifications

• Minimum National Diploma (NQF6) or equivalent.
• Experience in Information Management within a health provider environment.
• Valid driver’s licence.
• Willingness to travel and work overtime if needed.
• Advanced computer literacy in MS Windows (Word, Excel, PowerPoint & Outlook).
• Logical thinker with attention to detail and ability to produce accurate outputs under deadlines.

Responsibilities

• Data Management and Quality Assurance: Ensures accuracy, quality, and compliance of healthcare data through validation, auditing, reporting, and standards adherence.
• Monitoring and Evaluation: Analyses health data, monitors performance, and supports informed decision-making and quality improvement.
• Information Systems Management: Manages hospital information systems, supports users, monitors data quality, and ensures compliance.
• IT Support and Coordination: Provides IT support, handles helpdesk requests, maintains IT assets, and ensures system continuity.
• Line Function and Staff Supervision: Supervises staff performance and development while ensuring operations and HR policy compliance.
• Support to Supervisor: Ensures service continuity by acting for the supervisor and coordinating with stakeholders.

Skills

Information Management

Health information systems

National Diploma (NQF6)

Valid driver’s license

Willingness to travel and overtime

MS Windows

Education

National Diploma (NQF6) or equivalent

Tools

SINJANI

Clinicom

ECCR

Hectis

SPV

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

• Minimum educational qualification: Appropriate National Diploma (NQF6) or equivalent.
• Experience: Appropriate experience in Information Management within a health provider environment.
• Inherent requirements of the job: Valid driver’s licence.
• Willingness to travel and work overtime if needed.
• Competencies (knowledge/skills): Good working knowledge and experience in Health Information Systems (SINJANI; Clinicom; ECCR, Hectis and SPV.
• Advanced computer literacy in MS Windows (Word, Excel, PowerPoint & Outlook).
• Logical thinker with attention to detail and ability to produce accurate and reliable outputs in a deadline-driven environment.

Duties

• Data Management and Quality Assurance: Ensures the accuracy, quality, and compliance of healthcare data through validation, auditing, reporting, and adherence to prescribed standards, while supporting data users and continuous quality improvement.
• Monitoring and Evaluation: Analyses health data, monitors performance, and supports informed decision-making and quality improvement.
• Information Systems Management: Manages hospital information systems by supporting users, monitoring data quality, controlling system access, and ensuring compliance.
• IT Support and Coordination: Provides IT support, manages helpdesk requests, maintains IT assets, and ensures system compliance and continuity.
• Line Function and Staff Supervision: Supervises staff performance and development while ensuring effective operations and compliance with HR policies.
• Support to Supervisor: Ensures service continuity by acting for the supervisor when required and supporting stakeholder coordination.