Addiction Services Navigator

Placements24; Gqeberha; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Training opportunities

Community impact

Supportive remote team

Job summary

Placements24 is seeking a dedicated Addiction Services Navigator to join its fully remote team serving the Port Elizabeth region. The role focuses on linking individuals with addiction treatment and support services, offering guidance, advocacy, and resource linkage through virtual channels from a home office.

The ideal candidate has experience in addiction counseling or social work, strong empathy, and excellent virtual communication skills, with a solid understanding of recovery pathways and

Qualifications

• Experience in addiction counseling, social work, or related field.
• Strong understanding of addiction, recovery pathways, and treatment options.
• Excellent virtual communication and interpersonal skills; familiarity with telehealth.

Responsibilities

• Provide remote navigation and support services for addiction treatment.
• Assess client needs and connect to rehab centers, therapy, and support groups.
• Educate clients and families about addiction, recovery processes, and resources.
• Maintain up-to-date knowledge of local and national treatment options and best practices.
• Document client interactions and progress securely in an online system.
• Collaborate virtually with healthcare providers, organizations, and support networks.

Skills

Addiction counseling

Social work

Remote communication

Telehealth platforms

Digital record-keeping

Empathy

Resilience

Tools

Telehealth software

Electronic health records

Job description

Our client is looking for a dedicated Addiction Services Navigator to join their remote team. This vital role focuses on connecting individuals struggling with addiction to appropriate treatment and support services across the Port Elizabeth region. You will provide guidance, advocacy, and resource linkage through virtual channels, empowering clients to seek and maintain recovery. This position requires a compassionate individual with a strong understanding of addiction recovery pathways and excellent virtual communication skills. By working remotely, you can significantly broaden your reach and impact, offering crucial support to those in need from the convenience of your home office.

Key Responsibilities

• Provide remote navigation and support services to individuals seeking addiction treatment.
• Assess client needs and connect them with suitable rehabilitation centers, therapy programs, and support groups.
• Educate clients and their families about addiction, recovery processes, and available resources.
• Maintain up-to-date knowledge of local and national addiction treatment options and best practices.
• Document client interactions and progress meticulously in a secure online system.
• Collaborate virtually with healthcare providers, community organizations, and support networks.

Requirements

• Previous experience in addiction counseling, social work, or a related field.
• Solid understanding of addiction, recovery principles, and treatment modalities.
• Excellent virtual communication and interpersonal skills.
• Proficiency in using telehealth platforms and digital record-keeping systems.
• Ability to demonstrate empathy, patience, and resilience.
• Familiarity with the Eastern Cape 's healthcare and social support landscape is a plus.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote work arrangement enabling work-life balance.
• Opportunities for specialized training in addiction services.
• A meaningful role that directly contributes to community well-being.
• Supportive remote team environment.