Case Manager - Substance Abuse Support

Placements24; Pretoria; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Remote work

Professional development

Collaborative culture

Job summary

Placements24 is seeking an experienced Case Manager in Pretoria to guide clients through recovery, offering remote-first support and resource navigation. The role emphasizes compassionate counseling, documentation, and collaboration with healthcare teams to empower clients toward sobriety.

You will assess needs, develop personalized plans, and connect clients with treatment programs while maintaining meticulous records from a remote setting.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 4 years of experience in case management, preferably within addiction services.
• In-depth knowledge of addiction, recovery processes, and available support systems.
• Proven ability to manage a caseload and maintain meticulous records remotely.

Responsibilities

• Assess clients' needs and develop personalized recovery plans.
• Provide ongoing case management and support services to individuals with substance use disorders.
• Connect clients with appropriate treatment programs, counseling, and community resources.
• Monitor client progress and provide encouragement throughout their recovery journey.
• Maintain accurate and confidential client documentation in line with ethical standards.
• Collaborate with healthcare professionals and support networks.

Skills

Communication

Empathy

Problem-solving

Education

Bachelor's degree in Social Work, Psychology, Counseling, or related field

Job description

About the Role

Our client is searching for a compassionate and experienced Case Manager specializing in substance abuse support to join their growing team in Pretoria . This remote-first position allows you to leverage your expertise to guide clients through recovery, providing essential support, resource navigation, and motivational counseling. You will play an instrumental part in empowering individuals to achieve and maintain sobriety, contributing to a healthier community across Gauteng and beyond. This role offers the flexibility to work from anywhere while making a significant impact.

Key Responsibilities

• Assess clients' needs and develop personalized recovery plans.
• Provide ongoing case management and support services to individuals with substance use disorders.
• Connect clients with appropriate treatment programs, counseling, and community resources.
• Monitor client progress and provide encouragement throughout their recovery journey.
• Maintain accurate and confidential client documentation in line with ethical standards.
• Collaborate with healthcare professionals and support networks.

Requirements

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
• Relevant certification or license as a substance abuse counselor is highly desirable.
• Minimum of 4 years of experience in case management, preferably within addiction services.
• In-depth knowledge of addiction, recovery processes, and available support systems.
• Excellent communication, empathy, and problem-solving skills.
• Proven ability to manage a caseload and maintain meticulous records remotely.

Benefits

• Competitive salary and benefits package for a remote role.
• Flexible work hours and the ability to work from home.
• Opportunity to make a profound difference in clients' lives.
• Access to ongoing professional development and training.
• Supportive virtual team environment and collaborative culture.