Account Supervisor

Mediclinic; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A healthcare services provider in South Africa is looking for a Supervisor for the Accounts Department. This role involves overseeing daily operations, ensuring compliance with billing and record-keeping standards, and developing team members. Candidates should possess Grade 12 or equivalent and have 3-5 years of supervisory experience, with a good understanding of HR policies and financial procedures. Strong computer skills are required, and familiarity with the healthcare industry is an advantage.

Qualifications

• 3-5 years experience in a supervisory role within a relevant industry.

Responsibilities

• Supervise and develop team members.
• Ensure compliance with billing submission processes.
• Maintain confidentiality of patient records.

Skills

HR policies

Financial knowledge

Business to Business Processes

Medical schemes policies

Computer skills (Microsoft Office)

Education

Grade 12 or equivalent

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist‑oriented, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

Main Purpose of Job

To supervise the daily operations within the Accounts Department to ensure that the department and company goals are achieved.

Key Responsibility Areas

• Supervise and develop team members
• Compliance with Best Practice to achieve set goals
• Ensure billing submission and receipting processes adhere to best practices
• Ensure compliance with safekeeping of patients records to maintain confidentiality

Required Education

• Grade 12 or equivalent

Desired Education

None

Required Experience

• 3-5 years experience in a supervisory role/capacity

Desired Experience

Understanding of private healthcare industry; Basic HR principles

Required Job Skills And Knowledge

• HR policies; systems; procedures and relevant legislation (including recruitment and performance management)
• Sound financial knowledge (e.g. reconciliations; debits and credits; adjustment journals; etc.)
• Business to Business Processes
• Medical schemes policies; rules; regulations; and tariff rules and structures
• Computer literate (Microsoft Office)
• Relevant aspects of legislation for the debt collection environment (e.g. National Credit Act; Consumer Protection Act; etc.)