Account Manager - JHB

Vox Telecommunications; Gauteng; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Career growth

Supportive team culture

Training & development

Job summary

Vox Telecom is seeking a proactive Account Manager in Johannesburg to nurture client relationships, drive revenue, and deliver exceptional service. You will manage quotations, orders, and invoices while identifying growth opportunities and collaborating with cross-functional teams.

The ideal candidate has 3–5+ years in sales or account management, strong negotiation skills, and a customer-centric mindset. A bachelor’s degree in a related field is preferred.

Qualifications

• 3–5+ years in account management or sales.
• Bachelor’s degree in Business, Marketing, Sales or related field.
• Strong communication, negotiation and problem-solving skills.
• Proficient in CRM tools and MS Office.

Responsibilities

• Cultivate client satisfaction and retention through strong partnerships.
• Process quotes, orders and invoices accurately.
• Identify upsell opportunities to drive revenue growth.
• Collaborate with sales, marketing and customer service teams.
• Address client concerns and ensure satisfaction.

Skills

Account management

Sales

CRM tools

Negotiation

Communication

Relationship-building

Multi-tasking

Education

Bachelor's degree in Business, Marketing, Sales

Tools

CRM software

Microsoft Office

Job description

Job Title: Account Manager – Drive Success & Build Relationships!

Location: JHB

Salary: Competitive + Commission

Job Type: Permanent

About Us

Vox Telecom is a fast-growing, customer-focused company dedicated to delivering outstanding Telecommunication solutions. We are on the lookout for a motivated Account Manager to join our team, build lasting client relationships, and drive business success. If you love working with people, strategizing growth, and achieving targets, this role is perfect for you!

The Role – Be the Driving Force Behind Our Clients' Success!

As an Account Manager, you will be the key link between our company and our clients, ensuring their needs are met while driving revenue growth. You will nurture existing relationships, identify new opportunities, and provide top-tier service to our valued customers.

What You’ll Be Doing:

• Client Satisfaction and Retention: Cultivate trust and strong partnerships with clients to encourage repeat business and long-lasting relationships.
• Efficient Sales Operations: Ensure accurate processing of quotes, orders, and invoices, contributing to operational excellence.
• Revenue Growth: Support sales initiatives to meet or exceed revenue targets by managing accounts proactively and identifying upselling opportunities
• Identifying Opportunities: Spot potential for upselling and cross-selling to maximize client value
• Tracking Performance: Analyse client needs, monitor key metrics, and provide insightful reports.
• Collaborating for Success: Work closely with sales, marketing, and customer service teams
• Solving Challenges: Act as the first point of contact for clients, addressing concerns and ensuring satisfaction

Who You Are:

• A customer-focused professional with experience in account management or sales.
• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred.
• 3-5+ years in sales, account management, or business development, preferably in the communications sector.
• Proficiency in CRM tools and Microsoft Office Suite, understanding of the communications sector, strong communication and negotiation skills, excellent organizational and problem-solving abilities, and adept at managing multiple tasks simultaneously.
• A strong communicator and negotiator with a passion for relationship-building.
• Goal-driven, proactive, and always looking for growth opportunities.

What’s in It for You?

• Competitive Salary & Bonuses – Earn what you deserve for your hard work!
• Career Growth – Clear paths for professional development and promotion.
• Supportive Team & Culture – Work with talented colleagues in an inspiring environment.
• Training & Development – Continuous learning to help you stay ahead.