Account Manager

Codekeeper; South Africa; Remote; ZAR 300.000 - 540.000; Vollzeit

Zusammenfassung

Codekeeper is seeking an Account Manager to drive inbound sales growth for its SaaS Source Code Escrow platform. You will build relationships, respond to inquiries, and demonstrate the product to prospective customers while working to close deals.

The role emphasizes outbound and inbound follow-up, delivering high-quality customer service, and collaborating with a team in a fast-paced startup environment. Remote-first with global collaboration and flexible hours.

Qualifikationen

• 1–2 years of sales experience with a track record of meeting targets.
• Excellent English communication skills, both written and verbal.
• Ability to build rapport and establish trust with customers.
• Comfortable with various technology platforms and tools.
• Ability to manage workload and prioritize to hit deadlines.
• Positive team player who performs under pressure.

Aufgaben

• Advise customers on potential solutions and build strong relationships through customer service.
• Prepare email sequences and respond promptly to customer emails professionally.
• Identify and contact new leads through inbound channels via email or phone.
• A/B test approaches to optimize results and improve conversions.
• Conduct online demos to showcase product benefits and features.
• Create and negotiate offers to close deals with prospects.
• Upsell to active customers by identifying additional value and benefits.

Kenntnisse

Sales

Relationship building

Communication

Prospecting

Demos

CRM tools

Time management

Jobbeschreibung

Are you a driven sales professional with a strong understanding of modern web SaaS? Do you enjoy building relationships, uncovering opportunities, and turning conversations into meaningful partnerships? If you thrive working in a fast-paced environment where your work has real impact, this could be the perfect opportunity for you.

About The Position

As an Account Manager, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

What You’ll Be Doing

• Advising customers on potential solutions and building strong relationships through excellent customer service
• Preparing email sequences and promptly responding to customer emails in a professional manner
• Identifying and contacting new leads through inbound channels, following up via email or phone
• A/B testing different approaches to optimize results and improve conversion rates
• Conducting online platform demos to showcase our products' benefits and features
• Creating and negotiating offers to close deals with potential customers
• Upselling to active customers by identifying additional value and benefits

More About Codekeeper

Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. codekeeper.co/

What Can You Expect from Us?

• Enthusiastic and fun colleagues
• Startup mentality and opportunities
• Regular team activities and collaborations
• A mindful onboarding process with ramp-up and learning time
• A team that listens and values open communication
• Direct feedback and the opportunity to make a real impact

About You

• You're ready to tackle challenges and have a passion for getting things done.
• Comfortable working US hours.

Skills & Experience

• 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
• Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
• Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
• Comfortable using a variety of technology platforms and tools
• Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
• Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
• Enjoy giving online demos
• Experience working with diverse companies and industries