Account Manager

DMX Africa; Sandton; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading technology services firm in Sandton, South Africa is looking for an experienced Account Manager to drive revenue growth and manage key customer accounts. The ideal candidate will have at least 5 years of experience in a B2B environment and a proven track record in account management. Responsibilities include establishing relationships with key decision-makers, leading contract negotiations, and consistently achieving account management goals. Excellent communication and analytical skills are a must. This position offers a collaborative work environment and opportunities for professional growth.

Qualifications

• Minimum 5 years’ experience in Account Management in a B2B environment, preferably in contracted subscription services.
• Strong ability to develop long-term mutually beneficial relationships.
• Excellent verbal and written communication skills.

Responsibilities

• Achieve account management goals, objectives, and targets.
• Strengthen and deepen relationships with decision-makers.
• Lead complex contract negotiations.

Skills

Account management

Relationship building

Data analysis

Communication skills

Sales negotiation

Time management

Job description

1. 2. Abilitytodeveloplong-termrelationships withkeydecisionmakers.
2. 3. Abilitytoretainandgrowrevenuefromkeycustomeraccounts.
3. 5. Highlydriven,competitive,andhonest

Proven record of success in:

• Consistentlyachievingaccountmanagementgoals,objectives,andtargets
• Establishing,strengthening,anddeepeningrelationshipswithhigh-leveldecisionmakers.
• Gatheringandanalyzinginformationonkeycustomeraccountstoestablishvaluableinsightsthatwillgrowtheaccount.
• Leadingcomplexcontractnegotiations
• Leading collaborative engagements internally andexternally to discover and execute on the best ideas to drive accountgrowth.
• Consistentlyretainingandgrowingkeycustomeraccounts over3-5years.

Knowledge, Abilities, Skills:

• Minimum 5 years’ experience in Account Management ina B2B environment, preferably in contracted subscriptionservices
• Strongabilitytodeveloplongtermmutually beneficialrelationships.
• Strongabilitytothinkcritically-Analyzedata,extractinsights,andidentifyopportunities.
• Strongabilitytomaintainpositiveandsuccessfulworkingrelationshipswith otherinternaldepartments.
• Excellentverbalandwrittencommunicationskills
• Highlyskilledatleadingsalesconversations withhigh-leveldecisionmakers.
• Highlyskilledatuncoveringbuyerneeds,objectivesandstrategicpriorities.
• Highlyskilledatpreparinganddeliveringformalsalespresentations.
• Skilledatleadingextensivecontractnegotiations.
• Skilledatusingbusinesslanguageinsalesconversations-margins,pricing,mark-ups,costofsales,CAPEX.
• Skilledatcompilingmarketing strategies.
• Skilledatmaintainingahighlevelofproductivity withsolidtimemanagement skills.

Preferred BehavioralQualities:

• Preferstoleadandisverycomfortable withresponsibility.
• Diplomaticandseeksawin-winscenarioinconflictsituations.
• Collaborateswithotherstoachieveresults.
• Empatheticandabletocomprehensivelygraspotherpeople’ssituations.
• Drivenbytimelinesandhonoringcommitments.