Account Manager

Core Group ZA; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Core Group ZA is seeking an Account Manager to drive growth and strengthen strategic reseller relationships in a B2B network. You will serve as the primary contact for partners, delivering tailored support that aligns with their goals and ours.

Responsibilities include managing pipeline, forecasting, and end-to-end partner processes while collaborating with supply chain, finance, and marketing teams to unlock opportunities.

Qualifications

• 4–7 years' experience in B2B sales, account management or partner management.
• Bachelor's degree in Business, Sales, Marketing or related field.
• Proven track record of managing reseller or channel networks and closing high-value deals.
• Experience selling Apple or premium technology products is preferred.
• Excellent communication, negotiation and presentation skills; advanced Excel and Keynote/PowerPoint.

Responsibilities

• Build and maintain strong, trusted relationships with registered B2B and SMB resellers.
• Serve as the key contact for all partner engagements, issues, and strategic planning.
• Conduct regular check-ins and business reviews with resellers to evaluate performance and targets.
• Own sales metrics, forecasting, revenue plans and customer satisfaction indicators.
• Coordinate with supply chain, logistics, and finance on end-to-end partner processes.
• Support go-to-market initiatives in collaboration with marketing and regional teams.

Skills

Account management

Relationship building

Sales forecasting

B2B sales

Stakeholder management

Education

Bachelor's degree in Business/Marketing

Tools

Excel

Keynote/PowerPoint

Job description

Core Group represents some of the world’s most admired and trusted technology brands across Sub-Saharan Africa.

We’re committed to building meaningful, strategic partnerships that drive mutual growth. Our mission is to connect individuals and organisations with the world’s most beloved tech brands, empowering people to do more, achieve more, and stay connected.

We believe every successful business relationship starts with understanding and evolves through collaboration. That belief is deeply embedded in everything we do—it’s at the Core of our business.

About the Role

As an Account Manager, you will be responsible for driving growth, strengthening strategic relationships, and unlocking new opportunities within our B2B focused reseller network. You will act as the primary point of contact for assigned partners, understanding their goals and delivering tailored support that enables their success and enhances ours.

Key Responsibilities

Client & Channel Partner Management

• Build and maintain strong, trusted relationships with registered B2B and SMB resellers.
• Serve as the key contact for all partner engagements, issues, and strategic planning.
• Conduct regular check-ins and business reviews with resellers to evaluate performance, align on targets, and gather feedback.
• Understand each reseller’s unique business goals and challenges, and deliver tailored solutions.

Sales Operations & Performance Management

• Own sales metrics and performance reporting, including pipeline tracking, revenue forecasts, and customer satisfaction indicators.
• Ensure timely communication of forward orders to supply chain and planners.
• Manage end-to-end partner financial processes (e.g., price protection, pass-throughs, credit notes, billing).
• Oversee logistics, reverse logistics, and stock movement coordination.

Market Intelligence & Competitive Insights

• Stay up to date on market trends, product developments, and competitor activities.
• Share timely insights with internal stakeholders and partners to inform strategic decisions.
• Support go-to-market initiatives in collaboration with marketing and Apple regional teams.

Key Competencies & Attributes

Relationship Management

• Strong ability to build and maintain multi-level stakeholder relationships, including at C-suite and Director level.
• Excellent interpersonal and customer service skills, with a consultative, solutions-focused approach.
• Skilled in coordinating cross-functional internal teams (e.g., planning, logistics, finance, marketing).

Sales Acumen

• Proven ability to close complex deals and drive commercial outcomes.
• High level of account intelligence and business planning capabilities.
• Experience in pipeline development, partner forecasting, and securing long-term revenue commitments.

Agility & Collaboration

• Ability to thrive in a fast-paced, evolving tech environment.
• Team-oriented mindset with a proactive, results-driven work ethic.
• Adaptable to changing business priorities and able to pivot when needed.

Requirements

• 4–7 years' experience in B2B sales, account management or partner management
• Bachelor's degree in Business, Sales, Marketing or related field (preferred)
• Proven track record of managing reseller or channel networks and closing high-value deals.
• Experience selling Apple or premium technology products (preferred)
• Excellent communication, negotiation, and presentation skills.
• Advanced Microsoft Excel and Keynote/PowerPoint