Academic Advisor - Online Programs

Placements24; Noord-Kaap; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health, dental, and vision insurance

Job summary

Placements24 is seeking an Academic Advisor to support online students in Kimberley. You will guide course selection, academic planning, and connect students with resources to promote success in a remote learning environment.

The role emphasizes fostering student retention and success, requiring collaboration with support services and a strong understanding of academic structures. This fully remote position offers work-life balance and opportunities for advancement.

Qualifications

• Bachelor's degree in Education, Psychology, Counseling, or related field.
• Minimum 3 years of experience in academic advising, counseling, or student support in higher education.
• Experience working with online students and familiarity with LMS.
• Strong understanding of academic curricula and degree requirements.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently and manage a caseload of remote students.

Responsibilities

• Provide individualized academic advising to online students regarding course selection, program requirements, and academic progress.
• Assist students in developing personalized academic plans to meet educational and career goals.
• Monitor student academic performance and intervene when at risk.
• Connect students with campus resources such as tutoring, career services, and mental health support.
• Maintain accurate and confidential student records in the student information system.
• Stay informed about university policies, procedures, and program updates for online students.

Skills

Academic advising

Interpersonal skills

Communication

Problem solving

Remote work

Education

Bachelor's degree in Education, Psychology, Counseling, or related field

Tools

LMS

Student Information System (SIS)

Job description

About the Role

Our client is seeking a dedicated Academic Advisor to support students enrolled in their online programs in Kimberley . In this role, you will provide guidance and support to students navigating their academic journey, helping them with course selection, academic planning, and connecting them with relevant resources. Your primary focus will be on fostering student success and retention in a remote learning environment. This position is ideal for someone with a strong understanding of academic structures and a passion for helping students achieve their educational goals through personalized advising.

Key Responsibilities

• Provide individualized academic advising to online students regarding course selection, program requirements, and academic progress.
• Assist students in developing personalized academic plans to meet their educational and career goals.
• Monitor student academic performance and proactively intervene when students are at risk.
• Connect students with appropriate campus resources, such as tutoring services, career services, and mental health support.
• Maintain accurate and confidential student records in the student information system.
• Stay informed about university policies, procedures, and program updates relevant to online students.

Requirements

• Bachelor's degree in Education, Psychology, Counseling, or a related field.
• Minimum of 3 years of experience in academic advising , counseling, or student support, preferably in higher education.
• Experience working with online students and familiarity with learning management systems (LMS).
• Strong understanding of academic curricula and degree requirements.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently and manage a caseload of students effectively in a remote setting .

Benefits

• Competitive annual salary with opportunities for advancement.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off and holidays.
• A rewarding role focused on supporting student academic success.