Abbott IT Support Internship 2026

Scholarly Africa; Roodepoort; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Abbott is offering a 12-month IT Support Internship based in Roodepoort, South Africa. The role focuses on first-line IT support, Microsoft 365 administration and IT asset management within the BTS division. Diploma or degree in IT or related field is required, with no prior work experience necessary.

Interns will gain practical experience across technical troubleshooting, service management and device deployment while supporting IT operations for a global healthcare company.

Qualifications

• Grade 12 certificate or Matric required.
• Diploma or degree in Information Technology or related field.
• No previous work experience required.
• Certifications such as CompTIA A+, Network+ or Security+ are advantageous but not required.

Responsibilities

• Provide first-line IT support and assist with day-to-day administration of IT systems and equipment.
• Log, monitor and update IT service tickets using service management tools.
• Configure and deploy laptops, desktops and mobile devices; assist with onboarding and offboarding.
• Maintain IT asset inventories and equipment records.
• Update IT documentation and knowledge articles; contribute to projects and continuous improvement.

Education

Diploma or degree in IT or related field

Tools

Microsoft 365

IT asset management

Job description

Abbott is inviting IT graduates to apply for its 12-month IT Support Internship in Roodepoort, South Africa. Applicants need a Grade 12 certificate and a diploma or degree in IT or a related field. No previous work experience is required.

Abbott, a global healthcare company, is offering an exciting opportunity for recent graduates through its IT Support Internship within the Business Technology Services (BTS) division in South Africa. The 12-month internship is designed to provide practical experience in information technology support, Microsoft 365 administration, IT asset management and technical service delivery.

The opportunity is suitable for graduates who want to establish careers in information technology while gaining experience in an international healthcare organisation. Successful candidates will have the opportunity to work with IT systems and services that support employees and contribute to Abbott’s broader healthcare mission.

The internship is based in Roodepoort, Gauteng, although the company’s career listing also identifies the location as Johannesburg, South Africa.

About Abbott

Abbott is a global healthcare leader focused on developing technologies and products that help people live healthier lives at every stage. Its business operations span diagnostics, medical devices, nutrition products and branded generic medicines.

With approximately 115,000 colleagues serving people in more than 160 countries, Abbott offers employees exposure to an international working environment and opportunities for professional development.

The company promotes diversity, inclusion and equal employment opportunities. Its workplace culture is intended to support employees’ career growth while enabling them to contribute meaningfully to the organisation’s objectives.

About the IT Support Internship

The IT Support Intern will join Abbott’s Business Technology Services division, which delivers technology services and digital solutions across the organisation. The internship focuses on providing first-line IT support and assisting with the day-to-day administration of IT systems and equipment.

Throughout the 12-month programme, the successful candidate will gain practical exposure to technical troubleshooting, service management, user account administration, hardware deployment and IT operations.

This experience can help graduates strengthen their technical knowledge, develop customer service skills and understand how IT support functions within a large multinational organisation.

Key Responsibilities

The IT Support Intern will assist the BTS team with a range of technical and administrative responsibilities.

Duties will include providing first-line support for hardware, software and Microsoft 365-related problems. The intern will help users troubleshoot technical issues and ensure that reported incidents are recorded and followed up appropriately.

The successful candidate will also assist with logging, monitoring and updating support tickets through IT service management tools. This will provide practical experience in tracking incidents, managing service requests and supporting timely issue resolution.

Additional responsibilities will include configuring and deploying laptops, desktop computers, mobile devices and related peripherals. The intern will help with employee onboarding and offboarding by supporting equipment allocation, account setup and the administration of user access.

The role will also involve assisting with password resets, user account administration and access requests. Maintaining IT asset inventories and equipment records will form part of the position, helping the organisation track and manage its technology resources.

Furthermore, the intern will contribute to updating IT documentation, knowledge articles and standard operating procedures. Other duties will include testing new hardware and software, supporting technology projects, participating in continuous improvement initiatives and delivering professional, customer-focused assistance to end users.

Applicants interested in the Abbott IT Support Internship must meet the following requirements:

• A Grade 12 certificate or Matric qualification.
• A diploma or degree in Information Technology, Information Systems, Computer Science, ICT or a related field.
• Relevant certifications, such as CompTIA A+, Network+ (N+) or Security+ (S+), will be advantageous but are not stated as compulsory.
• No previous work experience is required.

Candidates who have completed internships, learnerships, practical training or other technical support activities are encouraged to apply. Such exposure may help applicants demonstrate their understanding of IT support and their readiness to work in a professional environment.

The opportunity is particularly relevant to recent graduates seeking their first formal position in IT support or technology operations.

Selection Process

Applicants should be prepared for a potential video-based assessment. According to the vacancy information, candidates selected for the next stage of the recruitment process will be required to complete a video.

Candidates should therefore ensure that their contact details are accurate and monitor their email for further communication from the recruitment team.

Why Apply for the Abbott Internship?

The internship offers graduates an opportunity to develop practical IT skills in a global healthcare environment. Exposure to Microsoft 365, IT service management, device configuration, user administration and asset management can help participants build a foundation for future careers in technical support, systems administration and IT service delivery.

Working within Abbott’s BTS division may also provide insight into how technology supports business operations in a complex, internationally connected organisation.

Job Title: IT Support Intern (FTC)

Company: Abbott

Location: Roodepoort, Johannesburg, South Africa

Duration: 12 months

Job ID: 31164331

Experience Required: No previous work experience required

Applicants should confirm that the vacancy is still open on the official recruitment portal before submitting their applications. No closing date or stipend amount was provided in the supplied vacancy information.

Conclusion

The Abbott IT Support Internship presents an opportunity for South African IT graduates to gain hands-on experience in technical support and enterprise technology operations. With no previous work experience required, the programme may be particularly valuable to candidates seeking to transition from academic study into the workplace.

Eligible graduates with qualifications in IT, computer science, information systems or related disciplines are encouraged to review the official listing and apply if the opportunity remains available.