2497 SAP Technical Consultant (Senior)

Imizizi; Gauteng; On-site; ZAR 850,000 - 1,150,000; Full time

Job summary

Imizizi is seeking an experienced SAP BW/ABAP professional to provide 1st and 2nd line support for BW Platform across BW4/HANA, HANA and related SAP modules. You will troubleshoot incidents, lead problem management tickets and coordinate with Basis, application teams and interface partners to ensure SLAs are met.

The role involves testing, documentation in Confluence, creating technical and user manuals, and assisting with Go Live activities, including possible weekend or late shifts.

Qualifications

• At least 5 years of SAP BW experience.
• Extensive ABAP development experience.
• Experience with HANA development and BW on HANA.
• Proficient in BW query building (BEX, AFO, Eclipse).
• Experience in unit/integration testing and test documentation.

Responsibilities

• Provide 1st and 2nd level support for BW Platform per SLAs.
• Lead problem management tickets and propose improvements.
• Coordinate change management tasks and SAP Basis activities.
• Monitor BW system performance and perform testing after upgrades.
• Prepare user manuals and train team members.
• Support Go Live activities, including weekends/late shifts.

Skills

Strong troubleshooting

Documentation

Team coordination

Communication

Tools

SAP BW

HANA

ABAP Development

BEx

Eclipse

Job description

ROLE & RESPONSIBILITIES:

• 1st & 2nd level support for incidents (troubleshooting and resolving) for BW Platform as per defined SLAs for the following technologies:
• BWonHANA
• BW4/HANA
• HANA
• SAP Portal
• Raise and lead PM (Problem Management) tickets as identified for BW Platform as per defined SLAs
• Proactively propose solutions to improve the support of (new) business processes
• Action and coordinate CM (Change Management) tasks and tickets as required for BW Platform
• Reporting of ITSM KPIs to upper management
• Create and update management and technical documents in Confluence
• Standby, shift work and public holiday work required from time to time
• Support with Go Live preparation and support during Go Live (could be on weekends, late evenings)
• Coordinate and Support SAP Basis team with issues and during upgrades
• Coordinate with Application teams, interface partners, support teams and other module consultants
• Monitoring & Analysing BW System Performance
• Creation of ODP, RFC, SDA, SDI, File and DB connections for source systems
• Monitoring and checking the whole BW environment including process chain monitoring
• Understanding of BW Modelling techniques
• Implementing of SAP Notes and Importing of Transports
• Planning and coordination for system downtime during maintenance windows Test management including but not limited to:
• Participation in Test Analysis and Testing activities as per XRAY functionality
• Conduct basic BW testing after any system upgrade
• Preparation of testing documents and perform internal testing for change requests
• Integration testing with other modules
• Performing regression testing
• Preparation of test cases
• Documenting known errors and resolutions in the solution database
• Creating pertinent system design, technical and functional documentation
• Preparing User / How-to Manuals and conducting training to other Team Members
• Exploration and documentation for new BW functionality and tools
• Development, Debugging and testing of complex ABAP programs Enjoys trouble shooting and performance investigations

QUALIFICATIONS/EXPERIENCE:

• 5+ years’ experience working with various user applications
• 5+ years’ experience in SAP BW
• 5+ years’ experience in query building in SAP BW using BEX, AFO & Eclipse
• 5+ years’ experience in Conducting Unit tests and Integration tests
• 5+ years’ ABAP development experience
• 5+ years’ experience in BW Operations
• 5+ years’ experience in HANA development