24/7 CCTV & Incident Response Operator

Express Employment Professionals; Midrand; On-site; ZAR 111,600 - 167,400; Full time

Job summary

Express Employment Professionals in Midrand is seeking a dedicated individual for a surveillance monitoring role. The key responsibilities include ensuring 24/7 monitoring of alarms and cameras, incident management, and reporting. Exceptional communication skills and technical knowledge in surveillance systems are essential for this position.

The successful candidate will manage interactions with clients, report incidents accurately, and ensure all operations adhere to company policies.

Qualifications

• Matric / Grade 12 or equivalent qualification.
• Must be PSIRA registered at minimum Grade C.
• Be computer literate and have good communication skills.
• Technical background in cameras/alarm systems is beneficial.

Responsibilities

• Record all incidents in the Occurrence Book accurately.
• Monitor CCTV cameras and alarm systems 24/7.
• Communicate with operational staff to ensure compliance.
• Liaise with clients, management, and colleagues for smooth operations.

Skills

Exceptional telephone etiquette

Communication skills

Technical background of cameras and alarm systems

Proven experience with two-way radios

Education

Matric / Grade 12 or equivalent (NQF level 4)

PSIRA registered (minimum Grade C)

Computer literacy

Job description

Express Employment Professionals in Midrand is seeking a dedicated individual for a surveillance monitoring role. The key responsibilities include ensuring 24/7 monitoring of alarms and cameras, incident management, and reporting. Exceptional communication skills and technical knowledge in surveillance systems are essential for this position.

The successful candidate will manage interactions with clients, report incidents accurately, and ensure all operations adhere to company policies.