Site Services Manager

Amentum; Caracas; Presencial; VES 71.542.000 - 103.339.000; Jornada completa

Descripción de la vacante

Amentum is seeking a Site Services Manager based at US Embassy sites in Caracas, Venezuela, to oversee daily site services across IT, facilities, custodial, security, and housing operations under the DiPSS Venezuela BLS contract for the US Department of State.

You will lead a diverse team, ensure safety and QA compliance, prepare regular administrative reports, schedule shifts, and maintain performance standards in a challenging environment while coordinating with international teams.

Formación

• Ten years O&M experience for industrial or military facility.
• Strong leadership and resource planning skills.
• Excellent customer service and communication abilities.
• Ability to obtain Secret US Government Clearance.

Responsabilidades

• Oversee daily site services including IT, facilities, housing, custodial, pest control and grounds keeping.
• Ensure safety, QA compliance, and proper documentation for all activities.
• Provide daily oversight and supervision of site services staff and tasks.
• Prepare periodic reports and conduct employee performance reviews.
• Schedule personnel shifts and coordinate short-notice project support.
• Inspect work to ensure it meets SOW and quality standards.

Conocimientos

Staff management

Customer service

English proficiency

Cross-cultural sensitivity

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

The Site Services Manager will be based at Amentum sites in US Embassy, Caracas supporting DiPSS Venezuela BLS contract in support of the US. Department of State. This position is responsible for the daily oversight of site services staff, ensuring professional and quality services are provided to the customer in accordance with program requirements. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

DUTIES

• Responsible for maintaining a safe workplace and ensuring safety is the highest priority in the workplace.
• Comply with all Environmental & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
• Provide daily oversight and supervision of site services to include, but not limited to: IT; satellite and cable television; motor pool; escorts; custodial services; pest control; landscaping/grounds keeping; building maintenance; water and sewer systems; plumbing; electrical and mechanical systems; fuel systems; recreational facilities and pool maintenance; and residential operations, to include housing and housekeeping.
• Responsible for daily, weekly, monthly and quarterly reports, including employee performance reviews and any other first line supervisor administrative duties as required.
• Schedule personnel, including sifts and rotations, to maintain acceptable levels of service at all times, including support of short-notice projects.
• Assign tasks and establish and enforce standards of conduct and performance in the work environment.
• Inspect and audit in-process and completed work, to ensure work meets SOW and quality standards.
• Plan, organize, prioritize and perform multiple tasks under austere conditions, to perform job functions in an orderly manner.
• Perform additional duties and projects as assigned.

REQUIRED

• Minimum Acceptable Experience Level:
• Ten (10) years O&M experience for a small commercial, industrial, and/or military facility. Extensive knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership, service delivery methods and coordination of people and resources.
• Knowledge, Skills and Abilities
  • Ability to manage required staff.
  • Knowledge of principles and processes involved in supporting task order responsibilities at an overseas facility.
  • Experience providing excellent customer service.
  • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
  • Cross-cultural sensitivity with an international perspective.
  • Excellent organizational and time management skills.
  • Expert computer skills, specifically Microsoft Word and Excel.
  • Ability to become an active and functioning member of a team.
  • Ability to be innovative and be an agent for change.
  • Expert communication skills to facilitate and disseminate information.
• Licenses and Certifications:
  • Valid driver’s license from home of record.
• Security Vetting:
  • Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance.
• Language Skills:
  • Satisfactory English proficiency to meet job requirements.

DESIRED

• Previous international experience and previous work experience in harsh environmental conditions.
• Experience working with Contractor.

Other Responsibilities

• Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self‑aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
• Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
• Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.