Remote Client Ops Lead - AI-Driven Services

BairesDev; Venezuela; A distancia; VES 54.845.000 - 82.267.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Competitive USD or local currency pay

Home office setup

Flexible hours

Parental leave & vacations

Multicultural global team

Descripción de la vacante

BairesDev is seeking a Professional Services Partner to oversee client accounts across commercial, operational, and financial dimensions, ensuring health and risk management.

You will drive process improvements, leverage AI for automation, audit data, and coordinate with Account Managers and Sales Reps to ensure compliant execution. This 100% remote role offers competitive compensation in USD or local currency and ample opportunities for growth and mentorship.

Formación

• 5+ years of experience working with process-related areas.
• Academic background in Engineering, Accounting, IT, Business Administration, or similar fields.
• AI knowledge.
• Advanced proficiency in English.

Responsabilidades

• Monitor and review client accounts across commercial, operational, and financial aspects.
• Review processes and propose improvements to achieve goals.
• Identify risks and opportunities and escalate to upper management as needed.
• Use AI to improve processes and automate tasks in Professional Services.
• Audit data and client communications for accuracy.
• Analyze data, extract insights, manage Jira tasks, and coordinate with Account Managers and Sales Reps.

Conocimientos

Process management

AI knowledge

English proficiency

Educación

Engineering/Accounting/IT/Business

Herramientas

Jira

Descripción del empleo

BairesDev is seeking a Professional Services Partner to oversee client accounts across commercial, operational, and financial dimensions, ensuring health and risk management.

You will drive process improvements, leverage AI for automation, audit data, and coordinate with Account Managers and Sales Reps to ensure compliant execution. This 100% remote role offers competitive compensation in USD or local currency and ample opportunities for growth and mentorship.