Professional Services Partner - Remote Work

BairesDev; Venezuela; Remote; VES 54,845,000 - 82,267,000; Full time

Benefits offered by this job

Remote work

Competitive USD or local currency pay

Home office setup

Flexible hours

Parental leave & vacations

Multicultural global team

Job summary

BairesDev is seeking a Professional Services Partner to oversee client accounts across commercial, operational, and financial dimensions, ensuring health and risk management.

You will drive process improvements, leverage AI for automation, audit data, and coordinate with Account Managers and Sales Reps to ensure compliant execution. This 100% remote role offers competitive compensation in USD or local currency and ample opportunities for growth and mentorship.

Qualifications

• 5+ years of experience working with process-related areas.
• Academic background in Engineering, Accounting, IT, Business Administration, or similar fields.
• AI knowledge.
• Advanced proficiency in English.

Responsibilities

• Monitor and review client accounts across commercial, operational, and financial aspects.
• Review processes and propose improvements to achieve goals.
• Identify risks and opportunities and escalate to upper management as needed.
• Use AI to improve processes and automate tasks in Professional Services.
• Audit data and client communications for accuracy.
• Analyze data, extract insights, manage Jira tasks, and coordinate with Account Managers and Sales Reps.

Skills

Process management

AI knowledge

English proficiency

Education

Engineering/Accounting/IT/Business

Tools

Jira

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Professional Services Partner at BairesDev

In this role, you'll drive end-to-end oversight of client accounts by ensuring commercial, operational, and financial health while proactively identifying risks and opportunities. You'll continuously optimize Professional Services operations by auditing data and communications, leveraging AI for process automation, and ensuring execution excellence through cross-functional alignment and task governance. This is your opportunity to be at the center of our client operations, combining analytical thinking with process optimization to drive data-driven decision-making.

What You'll Do:

• Monitor and review client accounts comprehensively across commercial partnership, operational, and financial aspects.
• Review processes within operations and propose improvements or redefinitions as needed to accomplish BairesDev goals.
• Review escalated risks and opportunities from different areas to propose the best course of action or elevate on time to upper management.
• Use AI for improvement of processes and automation of tasks involved in the day-to-day of Professional Services scope.
• Audit data to ensure the veracity of information reported by other areas, audit client meetings, and audit email communication with clients.
• Analyze data and extract actionable insights, manage Jira tasks, and follow up with Account Managers and Sales Reps to ensure compliance in task execution.

What we are looking for:

• 5+ years of experience working with process-related areas.
• Academic background in Engineering, Accounting, IT, Business Administration, or similar fields.
• AI knowledge.
• Advanced proficiency in English.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.