Housekeeping Manager: Lead Standards & Team Excellence

Hilton

Are

Híbrido

ARS 1.200.000 - 1.800.000

Jornada completa

Hace 10 días
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Descripción de la vacante

Hilton is seeking an experienced Housekeeping Manager in Argentina to lead and elevate cleanliness across guestrooms, public areas and back-of-house spaces. You will coach a large team, ensure compliance with brand standards, and act as the SME for cleaning methodologies, chemicals and equipment usage.

You will drive quality inspections, optimize labor productivity and foster a culture of accountability, learning and exceptional guest experiences.

Formación

  • Proven leadership experience within housekeeping operations in internationally branded hotels or high-standard hospitality environments.
  • Demonstrated success leading and developing large housekeeping teams in fast-paced operational environments.
  • Advanced knowledge of cleaning chemicals, machinery, cleaning procedures, hygiene standards and surface maintenance requirements.
  • Strong expertise in identifying and resolving difficult cleaning, hygiene and maintenance-related challenges.
  • Track record of improving quality standards, operational consistency and team performance.
  • Exceptional coaching, training and people development capabilities.
  • Strong organizational skills with the ability to balance operational priorities and departmental administration.
  • Highly visible, hands-on leadership style with a passion for developing people and creating high-performing teams.
  • Excellent communication and interpersonal skills with the ability to build trust and credibility across all levels of the organization.

Responsabilidades

  • Ensure full implementation and compliance with hotel and brand housekeeping standards across guestrooms, public areas and back-of-house facilities.
  • Lead daily housekeeping operations through active supervision, inspection, coaching and follow-up.
  • Serve as the department's subject matter expert for cleaning methodologies, chemical applications, equipment usage and surface care.
  • Identify, troubleshoot and resolve complex cleaning challenges, including specialist treatment of stains, surface damage and sanitation-related issues.
  • Conduct detailed quality inspections and drive continuous improvement initiatives to maintain exceptional cleanliness scores and guest satisfaction.
  • Develop, mentor and train housekeeping team members, creating a culture of accountability, learning and operational excellence.
  • Build strong engagement within the department, fostering a positive working environment where team members feel respected, supported and motivated.
  • Actively support employee retention through effective communication, recognition and people-focused leadership.
  • Ensure efficient management of departmental administration, including scheduling, productivity monitoring, inventories, training records, compliance documentation and operational reporting.
  • Optimize labor productivity, resource allocation and supply utilization while maintaining service excellence.

Conocimientos

Leadership
People development
Housekeeping operations
Cleaning chemicals
Quality standards
Operational management
Communication skills

Descripción del empleo

Hilton is seeking an experienced Housekeeping Manager in Argentina to lead and elevate cleanliness across guestrooms, public areas and back-of-house spaces. You will coach a large team, ensure compliance with brand standards, and act as the SME for cleaning methodologies, chemicals and equipment usage.

You will drive quality inspections, optimize labor productivity and foster a culture of accountability, learning and exceptional guest experiences.

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