Bilingual Assistant (Inglés/Español)

Access Salud, C.A.; Estado Miranda; On-site; VES 5,889,000 - 11,778,000; Full time

Benefits offered by this job

Paid training

Specialized training

Great work environment

Competitive pay

Job summary

Access Salud, C.A. is seeking a customer service professional to handle English-language calls and coordinate with health-related clients in Caracas. The role emphasizes excellent communication and precise data handling, with on-site daytime hours from Monday to Saturday.

Enter a position that offers paid training, specialized instruction, and a supportive work environment, ideal for individuals focused on service excellence in a healthcare context.

Qualifications

• Advanced English is required.
• Strong client service orientation and empathy.
• Attention to details in daily processes.

Responsibilities

• Receive and make calls to English-speaking people.
• Interact with different platforms and databases.
• Manage requirements of patients and health personnel.
• Other assignments related to the position.

Skills

Advanced English

Customer service

Detail oriented

Tools

Technological platforms

Job description

Access-Salud is a business process outsourcing company specialized in virtual assistance for companies in the health area. We manage the tasks that demand time, money, and personnel from medical practices on their behalf so they can focus those resources on their actual craft.

Responsibilities:

• Receive and make calls to English-speaking people.
• Interact with different platforms and databases.
• Manage requirements of patients and health personnel.
• Other assignments related to the position.

Requirements:

• Advanced English level.
• Residing in Caracas (essential).
• Orientation to service and detail of processes.
• Punctuality and compliance with rules.
• Comply with a daytime, full-time and face-to-face workday from Monday to Saturday (to be defined by turns).

Essential knowledge and skills:

• Ability to converse fluently in English.
• Agility in the use of technological platforms.
• Easy to manage in a fast-paced environment.
• Excellent communication skills, empathy, and service to people of different ages and socioeconomic strata.

We offer:

• Attractive income in relation to the labor market.
• 100% paid training from day one.
• Specialized training for the position (no previous experience required).
• Fantastic work environment.