Bilingual Assistant (Inglés/Español)

Access Salud, C.A.; Distrito Capital; Presencial; VES 7.521.000 - 11.282.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Specialized training

Great work environment

Descripción de la vacante

Access-Salud in Venezuela seeks a bilingual customer service agent to handle calls with English-speaking clients. You will interact with multiple platforms and databases to support patients and health professionals.

This is a full-time, in-person role requiring punctuality, service orientation, and the ability to work in a fast-paced environment. Training is provided from day one, and candidates must reside in Caracas.

Formación

• Advanced English level.
• Residing in Caracas (essential).
• Orientation to service and detail of processes.
• Punctuality and compliance with rules.
• Daytime, full-time and face-to-face workday from Monday to Saturday (to be defined by turns).

Responsabilidades

• Receive and make calls to English-speaking people.
• Interact with different platforms and databases.
• Manage requirements of patients and health personnel.
• Other assignments related to the position.

Conocimientos

Advanced English

Communication skills

Empathy

Attention to detail

Descripción del empleo

Access-Salud is a business process outsourcing company specialized in virtual assistance for companies in the health area. We manage the tasks that demand time, money, and personnel from medical practices on their behalf so they can focus those resources on their actual craft.

Responsibilities:

• Receive and make calls to English-speaking people.
• Interact with different platforms and databases.
• Manage requirements of patients and health personnel.
• Other assignments related to the position.

Requirements:

• Advanced English level.
• Residing in Caracas (essential).
• Orientation to service and detail of processes.
• Punctuality and compliance with rules.
• Comply with a daytime, full-time and face-to-face workday from Monday to Saturday (to be defined by turns).

Essential knowledge and skills:

• Ability to converse fluently in English.
• Agility in the use of technological platforms.
• Easy to manage in a fast-paced environment.
• Excellent communication skills, empathy, and service to people of different ages and socioeconomic strata.

We offer:

• Attractive income in relation to the labor market.
• 100% paid training from day one.
• Specialized training for the position (no previous experience required).
• Fantastic work environment.