AI Solutions Engineer

Neowork; Caracas; A distancia; VES 77.187.000 - 128.645.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance for contractors

Holiday Extra Pay

Mental health days

Performance-based incentives

Annual review and appraisal process

Career growth opportunities

Descripción de la vacante

NeoWork is hiring an AI Solutions Engineer to design, build, deploy, and support practical AI and automation solutions that improve business processes, productivity, and decision-making. This is a hands-on remote position focused on translating business requirements into working, scalable, secure solutions using modern AI platforms and low-code tools.

You'll partner with stakeholders and technical teams to understand processes and challenges, then rapidly prototype and deploy

Formación

• 3+ years delivering technology solutions, automation, or low-code projects.
• Hands-on experience with AI, automation, or enterprise platforms.
• Knowledge of generative AI, prompting, agents, and AI limitations.
• Ability to translate business requirements into technical solutions.
• Experience configuring workflows and integrations, including APIs.

Responsabilidades

• Understand processes and translate requirements into technical specs.
• Design and deploy AI assistants, agents, workflows, and low-code apps.
• Prototype proofs of concept to assess feasibility and value.
• Integrate solutions with enterprise systems and secure data access.
• Develop test cases and evaluate accuracy, security, and performance.
• Create technical docs, guides, reusable components, and standards.
• Monitor and improve solutions based on feedback and data.
• Apply security, data governance, and responsible AI practices.
• Support user training and adoption of AI tools.
• Stay current with emerging AI tech and tools.

Conocimientos

AI platforms

Automation platforms

Low-code development

Enterprise integration

Problem solving

Educación

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Herramientas

Microsoft Copilot Studio

Power Automate

Power Apps

Microsoft 365 Copilot

Salesforce Agentforce

SharePoint

IFS

Azure

Descripción del empleo

NeoWork is hiring an AI Solutions Engineer to design, build, deploy, and support practical AI and automation solutions that improve business processes, productivity, and decision-making. This is a hands-on remote position focused on translating business requirements into working, scalable, secure solutions using modern AI platforms and low-code tools.

You'll partner with business stakeholders and technical teams to understand processes and challenges, then rapidly prototype and deploy solutions—everything from intelligent workflows and AI agents to automation solutions and knowledge systems. You'll work across enterprise platforms (Microsoft 365, Power Platform, Salesforce, and similar technologies) while continuously learning and adapting as the AI landscape evolves.

Key Responsibilities

• Partner with stakeholders to understand processes, requirements, and desired outcomes; translate those into technical specifications and solutions.
• Design, configure, and deploy AI assistants, agents, intelligent workflows, automations, and low-code applications.
• Develop prototypes and proofs of concept to assess feasibility, usability, risk, and business value before full deployment.
• Integrate solutions with enterprise systems and data sources, configure connectors and permissions, and manage data access securely.
• Build and execute test cases; evaluate solutions for accuracy, reliability, security, usability, and performance.
• Create technical documentation, user guides, reusable components, and implementation standards.
• Troubleshoot, monitor, and improve solutions based on performance data, user feedback, and changing requirements.
• Apply security, data-governance, privacy, and responsible-AI practices throughout the solution lifecycle.
• Support user training, workshops, and adoption activities for approved AI and automation tools.
• Stay current with emerging AI and automation technologies; rapidly build proficiency with new tools and recommend improvements.

Requirements

• 3 or more years delivering technology solutions, business applications, automation, systems integration, software development, or low-code solutions.
• Hands-on experience with one or more AI, automation, application-development, or enterprise technology platforms.
• Working knowledge of generative AI, large language models, prompting, agents, and common AI limitations.
• Experience translating business requirements into functional technical solutions.
• Experience configuring workflows, integrations, connectors, and permissions (including APIs or enterprise data sources).
• Experience testing, troubleshooting, documenting, and supporting deployed technology solutions.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Ability to independently manage work, rapidly learn new technologies, and adapt to a fast-changing technology environment.
• Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience with Microsoft Copilot Studio, Power Automate, Power Apps, or Microsoft 365 Copilot.
• Experience with Salesforce Agentforce or similar enterprise platforms (IFS, SharePoint, Teams).
• Hands-on experience building AI agents, intelligent workflows, or enterprise knowledge solutions.
• Familiarity with APIs, JSON, REST services, or scripting languages (Python, JavaScript, PowerShell, C#).
• Experience with Azure services, source control, or deployment pipelines.
• Understanding of cybersecurity, data governance, responsible AI practices, and support standards.

Benefits

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.