Zscaler SME

VSG Business Solutions LLC; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Vanguard is seeking a technical subject matter expert for the Threat Mitigation Team within its CSOC to manage and optimize the Zscaler security platform, focusing on ZIA, ZPA, Cloud Firewall, ATP, SSL inspection, and data protection.

The role collaborates with Network Engineering, Infrastructure, Endpoint Management, and Business Applications to implement security controls that safeguard enterprise users and data while preserving a seamless user experience.

Qualifications

• Experience administering Zscaler Cloud security platforms including ZIA, ZPA, Cloud Firewall, ATP, SSL inspection services.
• Ability to design, implement and maintain security policies within the platform and perform policy reviews.
• Experience assisting and responding to escalated incidents with Incident Response teams.
• Ability to represent CSOC in enterprise-wide security initiatives and projects.
• Experience analyzing multiple data sources to identify threats and vulnerabilities.

Responsibilities

• Administer, monitor and maintain Zscaler Cloud security platforms, including ZIA, ZPA, Cloud Firewall, ATP, SSL inspection services, Browser Isolation and Sandbox services.
• Design, implement and maintain the security policies used in the platform, including policy change requests and impact assessments.
• Independently assist and respond to escalated operational or security incidents collaborating with Incident Response teams.
• Provide support in representing CSOC in enterprise-wide security initiatives and projects.
• Perform analysis of logs, traffic and other datasets to identify threats and vulnerabilities.
• Develop ad-hoc reports as required by management that require in-depth analysis.
• Collaborate with cyber team on research projects involving event analysis to identify trends.
• Identify real-time attack patterns and propose mitigation strategies.
• Mentor junior team members to improve their technical acumen.
• Participate in special projects and perform other duties as assigned.

Skills

Zscaler expertise

Security incident response

Policy governance

Data analysis & reporting

Team mentoring

Tools

Zscaler Console

SIEM

Job description

75% ZIA, 25% ZPA for the weighting

Job Profile Summary

Serve as a technical subject matter expert to the Threat Mitigation Team within Vanguard's Cyber Security Operations Center (CSOC). The Security Analyst is responsible for the administration, management, and continuous improvement of the Zscaler security platform. This role serves as a subject matter expert for Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection, SSL Inspection, Data Protection, and related security capabilities. The analyst works closely with other CSOC teams, Network Engineering, Infrastructure, Endpoint Management, and Business Application teams to implement and maintain security controls that protect enterprise users, applications, and data while ensuring a seamless user experience.
The position combines technical administration, security operations, troubleshooting, policy governance, and continuous service improvement to support secure and resilient SASE architecture.

Submission Requirements

• - Full legal name on resume
• - Resume in Word format (max 5 pages)
• - Candidate write-up
• - LinkedIn profile link

Job Description

Duties and Responsibilities

1. Administer, monitor and maintain Zscaler Cloud security platforms, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection (ATP), SSL inspection services, Browser Isolation and Sandbox services. Perform platform configuration, policy management and service optimization. Provide support for feature enablement, upgrades and testing of new capabilities.
2. Design, implement and maintain the security policies used in the platform, including handling policy change requests, assessing the operational and security impacts of changes, and conducting periodic policy reviews to maintain effectiveness.
3. Independently assist and respond to escalated operational or security incidents collaborating with Incident Response teams during security investigations or operational troubleshooting.
4. Provides support in representing the CSOC in partnering with GR&S. ES&F, IT and the business on enterprise-wide security initiatives and projects.
5. Performs analysis derived from multiple data sets to identify changing threats and vulnerabilities. Identifies malicious activity by performing analysis on logs, traffic flows, and other investigative detective activities.
6. Develop ad-hoc reports as required by management that require in-depth analysis.
7. Collaborates with other cyber crew members on research projects involving event analysis to determine trends.
8. Identifies real-time complex attack patterns and suggests mitigation strategies.
9. Mentor junior team members to improve their technical acumen
10. Participates in special projects and performs other duties as assigned.