Zscaler Security Analyst

Intone Inc; Pennsylvania; Hybrid; USD 83,000 - 124,000; Full time

Job summary

Intone Inc. seeks a Zscaler Security Analyst in Malvern, PA for a 6+ month contract on a hybrid on-site basis. The role provides expert-level support within a CSOC to administer and optimize the Zscaler security platform, protecting enterprise users, apps, and data.

You will implement and refine security policies, analyze threats, and collaborate with governance and IT teams. Strong incident response, policy management, and communication skills are essential.

Qualifications

• Bachelor's degree or equivalent experience.
• At least 3 years of experience in cybersecurity, network security, or security operations.
• Hands-on experience administering Zscaler platforms.
• Experience implementing and managing security policies in cloud-delivered security environments.
• Experience supporting enterprise-scale networking and security technologies.
• Strong communication, analytical, and teamwork abilities.
• Ability to remain calm and professional in high-pressure incidents.

Responsibilities

• Administer, monitor, and maintain Zscaler Cloud security platforms (ZIA, ZPA, Cloud Firewall, ATP, SSL inspection, Browser Isolation, Sandbox).
• Design, implement, and maintain security policies within the platform.
• Respond to escalated incidents, collaborating with Incident Response teams.
• Partner with governance, regulatory, IT, and business teams on security initiatives.
• Analyze data to identify threats and anomalies in logs and traffic.
• Develop ad-hoc management reports for analysis.
• Collaborate on research projects involving event analysis.

Skills

Cybersecurity experience

Zscaler administration

Cloud security

Networking security

Communication skills

Incident handling

Education

Bachelor's degree or equivalent experience

Tools

Zscaler platforms

Job description

This is a contract position for a Zscaler Security Analyst in Malvern, Pennsylvania, offered on a hybrid onsite basis for a duration of 6+ months. The role serves as a technical subject matter expert within a Cyber Security Operations Center (CSOC), responsible for administering, managing, and continuously improving the Zscaler security platform to protect enterprise users, applications, and data while maintaining a seamless user experience.

Responsibilities

• Administer, monitor, and maintain Zscaler Cloud security platforms including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection (ATP), SSL inspection services, Browser Isolation, and Sandbox services; perform platform configuration, policy management, and service optimization; and provide support for feature enablement, upgrades, and testing of new capabilities.
• Design, implement, and maintain security policies utilized in the platform, including policy change requests, assessment of operational and security impacts, and periodic policy reviews to maintain policy effectiveness.
• Assist and respond independently to escalated operational or security incidents, collaborating with Incident Response teams during security investigations and operational troubleshooting.
• Represent the CSOC in partnering with governance, regulatory, infrastructure, IT, and business teams on enterprise-wide security initiatives and projects.
• Perform analysis of multiple data sets to identify changing threats and vulnerabilities; identify malicious activity by analyzing logs, traffic flows, and other investigative detective activities.
• Develop ad-hoc reports as required by management for in-depth analysis.
• Collaborate with other cyber team members on research projects involving event analysis to determine trends.
• Identify real-time complex attack patterns and suggest mitigation strategies.
• Mentor junior team members to improve their technical acumen.
• Participate in special projects and perform other duties as assigned.

Qualifications

• Required
  • Bachelor's degree or equivalent experience.
  • At least 3 years of experience in cybersecurity, network security, or security operations.
  • Hands-on experience administering Zscaler platforms.
  • Experience implementing and managing security policies in cloud-delivered security environments.
  • Experience supporting enterprise-scale networking and security technologies.
  • Strong communication skills, analytical ability, judgment, and ability to work effectively with others.
  • Ability to understand strategic objectives and vision and work towards those goals.
  • Ability to remain calm and professional while working in high-pressure incident situations.
• Preferred
  • Relevant Information Security certifications, such as CISSP, ZCCA, ZCCP, AWS Certified Security, or other cloud specialty certifications.