Zscaler Analyst/Engineer

Yoh Idibu; McKinney (TX); Ibrido; USD 58.000 - 90.000; Part-time

Vantaggi offerti da questo lavoro

Medical benefits

Health Savings Account

401K Retirement Plan

Certification and training opps

EAP

Descrizione del lavoro

Yoh, a Day & Zimmermann company, is seeking a hands-on Zscaler Operations Analyst / Engineer to support rollout, administration, and ongoing operations of an enterprise Zscaler environment in McKinney, TX. The role focuses on operational ownership, incident resolution, and collaboration with network and security teams.

The ideal candidate has strong network engineering experience, hands-on Zscaler production support, and can drive implementation, troubleshooting, and runbook creation for branch

Competenze

• Hands-on experience supporting Zscaler in a production enterprise environment.
• Strong experience with Zscaler App Connector deployment, configuration, and troubleshooting.
• Experience with Zscaler Branch Connector or comparable branch connectivity implementations.
• Strong network engineering or network operations background.

Mansioni

• Own day-to-day operational support of the Zscaler platform.
• Support the rollout of Zscaler across branch locations and branch application connectivity.
• Install, configure, administer, and troubleshoot Zscaler App Connectors and Branch Connectors.
• Provide hands-on break/fix support for Zscaler-related connectivity and operational issues.
• Troubleshoot application access, connectivity, routing, DNS, and network-related issues involving Zscaler.
• Support configuration changes, platform updates, testing, and ongoing optimization of the Zscaler environment.
• Monitor the environment and investigate issues impacting users, branch locations, applications, or network connectivity.
• Work closely with network, infrastructure, security, and application teams to troubleshoot cross-functional issues.
• Help establish an internal Zscaler operational knowledge base, including configurations, troubleshooting procedures, known issues, and resolutions.
• Develop and maintain operational documentation and runbooks.
• Serve as a subject-matter resource for ongoing Zscaler operational support.
• Coordinate with Zscaler support and other vendors as needed to resolve complex technical issues.
• Support the organization’s broader network environment, which currently utilizes HPE/HP networking technology and is expected to transition toward Cisco Meraki.

Conoscenze

Zscaler operations

Zscaler App Connector

Branch Connector

Networking troubleshooting

Documentation & runbooks

Strumenti

Zscaler App Connector deployment

Zscaler Branch Connector

ZPA/ZIA experience

HPE/HP networking

Cisco Meraki

Descrizione del lavoro

Zscaler Operations Analyst / Engineer

6 month contract/contract to hire

McKinney, TX (Hybrid 3 days a week)

We are seeking a hands-on Zscaler Operations Analyst / Engineer to support the rollout, administration, and ongoing operations of an enterprise Zscaler environment.

This individual will take ownership of the operational side of the Zscaler suite, including implementation support, day-to-day administration, troubleshooting, and break/fix activities. A key focus will be supporting the rollout of Zscaler for branch application connectivity, including App Connectors and Branch Connectors.

The ideal candidate will come from a strong network engineering or network operations background and have hands-on experience supporting Zscaler in a production environment.

Key Responsibilities

• Own day-to-day operational support of the Zscaler platform.
• Support the rollout of Zscaler across branch locations and branch application connectivity.
• Install, configure, administer, and troubleshoot Zscaler App Connectors and Branch Connectors.
• Provide hands-on break/fix support for Zscaler-related connectivity and operational issues.
• Troubleshoot application access, connectivity, routing, DNS, and network-related issues involving Zscaler.
• Support configuration changes, platform updates, testing, and ongoing optimization of the Zscaler environment.
• Monitor the environment and investigate issues impacting users, branch locations, applications, or network connectivity.
• Work closely with network, infrastructure, security, and application teams to troubleshoot cross-functional issues.
• Help establish an internal Zscaler operational knowledge base, including configurations, troubleshooting procedures, known issues, and resolutions.
• Develop and maintain operational documentation and runbooks.
• Serve as a subject-matter resource for ongoing Zscaler operational support.
• Coordinate with Zscaler support and other vendors as needed to resolve complex technical issues.
• Support the organization’s broader network environment, which currently utilizes HPE/HP networking technology and is expected to transition toward Cisco Meraki.

Required Qualifications

• Hands-on experience supporting Zscaler in a production enterprise environment.
• Strong experience with Zscaler App Connector deployment, configuration, and troubleshooting.
• Experience with Zscaler Branch Connector or comparable branch connectivity implementations.
• Strong network engineering or network operations background.
• Demonstrated ability to troubleshoot complex network and application connectivity issues.
• Solid understanding of:
  • TCP/IP
  • DNS
  • Routing
  • Network security
  • Firewalls
  • Application connectivity
  • SSL/TLS
  • Zero Trust networking concepts
• Experience providing operational support and resolving production incidents.
• Ability to independently investigate issues and drive problems through resolution.
• Strong documentation skills with the ability to build technical procedures, runbooks, and knowledge-base articles.
• Strong communication and collaboration skills.

• Experience with multiple components of the Zscaler product suite.
• Experience with Zscaler Private Access (ZPA) and/or Zscaler Internet Access (ZIA).
• Hands-on experience with HPE/HP networking technologies.
• Cisco Meraki experience, especially supporting enterprise or branch networking environments.
• Experience working within a Zero Trust or SASE architecture.
• Experience supporting large, distributed environments with multiple branch locations.
• Previous experience helping an organization establish operational processes around a newly implemented network/security platform.

Estimated Min Rate: $42.00

Estimated Max Rate: $65.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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