Zoo Security Patrol: Public Safety & Guest Support

Atlanta-Fulton County Zoo; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Zoo Atlanta is seeking a Security Patrol to support Loss Prevention. The role involves patrolling the Zoo grounds, ensuring safety, reporting incidents, and assisting guests and staff. The position requires teamwork, strong communication, and a valid Georgia driver’s license.

Flexible schedule includes weekends and holidays. As a member of the security team, you may operate CCTV/IMS systems, participate in emergency responses, and prepare detailed reports.

Qualifications

• Must be able to communicate with employees and guests proficiently and professionally.
• Good oral and written communications skills.
• Excellent customer service and public relations skills.
• Computer experience.
• Be familiar with Microsoft software.
• Able to work in a team environment.
• Flexible availability, including weekend, evening, and holiday hours, and rotating shifts.
• Must have a valid Georgia driver’s license and a good MVR.
• Ability to sit and monitor CCTV systems for periods of time.

Responsibilities

• Patrol Zoo Atlanta in accordance with security procedures.
• Check for unsafe conditions, hazards, unlocked doors, and security violations.
• Report safety concerns, security breaches, fire hazards, water leaks and unusual circumstances both verbally and in writing.
• Write detailed narrative reports.
• Investigate incidents, accidents, crimes by interviewing victims, witnesses, suspects and concerned parties.
• Operate security vehicle as needed.
• Assist in inventory or inspection procedures as directed.
• Monitor security radio channels and communicates effectively.
• Attend meetings, seminars, and training sessions as required.
• Maintain high visibility by patrolling.
• Respond to emergency situations requiring security assistance.
• Answer questions and assist guests and employees.
• Reinforce security procedures, and safety policies.
• Escort cashiers and other employees to venues throughout the park in a conscientious and timely manner.
• Monitor access control to critical areas including security building, administration building, and perimeter access gates.
• Represent Zoo Atlanta in a professional and courteous manner.
• Be familiar and proficient with the Emergency Procedure Manual.

Skills

Communication

Customer service

Public relations

Computer experience

Microsoft Office

Teamwork

Flexible hours

Driver's license

CCTV monitoring

Education

High School Diploma

Advanced degree preferred

Security experience preferred

Tools

CCTV

IMS

Job description

Zoo Atlanta is seeking a Security Patrol to support Loss Prevention. The role involves patrolling the Zoo grounds, ensuring safety, reporting incidents, and assisting guests and staff. The position requires teamwork, strong communication, and a valid Georgia driver’s license.

Flexible schedule includes weekends and holidays. As a member of the security team, you may operate CCTV/IMS systems, participate in emergency responses, and prepare detailed reports.