Zoo Safety & Security Officer — Flexible Schedule

Zoo New England; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Zoo New England is seeking a Safety & Security Officer to ensure a safe and welcoming environment for all. This role involves patrolling zoo grounds, monitoring surveillance systems, and responding to emergencies and guest concerns. A high school diploma is required, along with strong communication and customer service skills. Ideal candidates will demonstrate professionalism and the ability to work respectfully with diverse populations. The position demands flexibility including nights and weekends, primarily at Franklin Park Zoo.

Qualifications

• Ability to work as part of a team with professionalism and sound judgment.
• Strong communication and customer service skills.
• Ability to remain calm, alert, and professional at all times.

Responsibilities

• Ensure safety of guests, staff, and animals through active patrolling.
• Respond promptly to incidents and emergencies.
• Conduct regular patrols of buildings and grounds.

Skills

Communication skills

Customer service skills

Teamwork

Professionalism

Judgment

Education

High School diploma or GED

Tools

Basic computer skills

Job description

Zoo New England is seeking a Safety & Security Officer to ensure a safe and welcoming environment for all. This role involves patrolling zoo grounds, monitoring surveillance systems, and responding to emergencies and guest concerns. A high school diploma is required, along with strong communication and customer service skills. Ideal candidates will demonstrate professionalism and the ability to work respectfully with diverse populations. The position demands flexibility including nights and weekends, primarily at Franklin Park Zoo.