Zoo Parking Security & Guest Safety Advocate

The Maryland Zoo in Baltimore; Baltimore (MD); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Maryland Zoo in Baltimore is seeking a Parking Security Officer to direct vehicles, greet guests, and provide safety resources in the parking lots and zoo areas. You will support the Zoo’s mission and contribute to its sustainability and DEAI goals.

Responsibilities include monitoring parking areas, directing traffic, and assisting guests while upholding Zoo policies in varying outdoor conditions. A friendly, patient demeanor and clear communication are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of six months related experience and/or training.
• Exposure to first aid and/or CPR training a plus.
• Exposure to safety and security protocols preferred.

Responsibilities

• Direct cars, buses and other traffic into appropriate parking, drop off or delivery areas.
• Open and close parking lots as necessary.
• Monitor parking areas to prevent break-ins and vandalism of vehicles and Zoo property.
• Keep parking areas and entrance areas clean and free of litter.
• Place directional signs, cones and barricades as needed.
• Direct vehicles and pedestrians with flags and other hand-held devices.
• Ensure guest safety at all times.
• Adhere to all policies and procedures of the Zoo.

Skills

Verbal communication

Guest safety

Traffic flow

Education

High school diploma

Job description

The Maryland Zoo in Baltimore is seeking a Parking Security Officer to direct vehicles, greet guests, and provide safety resources in the parking lots and zoo areas. You will support the Zoo’s mission and contribute to its sustainability and DEAI goals.

Responsibilities include monitoring parking areas, directing traffic, and assisting guests while upholding Zoo policies in varying outdoor conditions. A friendly, patient demeanor and clear communication are essential.