Zoo Hospital Operations Manager

Memphis Zoo, Inc.; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Memphis Zoo Hospital in Memphis, TN is seeking a Hospital Manager to lead the Veterinary Department’s administrative and practice management. The role directs Veterinary Technicians and Assistants, ensuring animal care, medical support, and hospital operations meet standards and regulatory requirements.

The position requires a Bachelor’s degree with at least five years of relevant experience; strong leadership, communication, and problem-solving skills are essential.

Qualifications

• Bachelor’s degree in relevant field (or equivalent years experience in the field).
• At least five years of relevant experience (either as Veterinary Technician or Veterinary Assistant/Zookeeper).
• Must be solution-oriented, finding creative solutions for complex challenges.
• Demonstrated ability to unite individuals with diverse expertise around a shared vision and common goals.
• Excellent facilitation, as well as communication, skills – both oral and written.

Responsibilities

• Provides administrative oversight to the Veterinary Services Department (including but not limited to: Purchasing and ordering).
• Inventory management of pharmaceuticals, medical supplies, equipment and consumables.
• Invoice processing & budget tracking.
• Preventative maintenance scheduling & service contracts for medical equipment.
• Identifies operational inefficiencies and leads continuous improvement initiatives to improve workflow, communication, safety, and service delivery.

Skills

Leadership

Communication

Problem solving

Team management

Education

Bachelor’s degree

Tools

MS Office

Medical records software

Job description

Memphis Zoo Hospital in Memphis, TN is seeking a Hospital Manager to lead the Veterinary Department’s administrative and practice management. The role directs Veterinary Technicians and Assistants, ensuring animal care, medical support, and hospital operations meet standards and regulatory requirements.

The position requires a Bachelor’s degree with at least five years of relevant experience; strong leadership, communication, and problem-solving skills are essential.