Zoo Grounds & Guest Services Associate

Zoo New England; Lindenwood, Northern (MA, KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Job summary

Zoo New England is seeking a Park Service Associate to maintain grounds, clean facilities, and assist with events. You will follow cleaning protocols, wear PPE, work outdoors in varying weather, and communicate professionally with guests and staff.

The role requires ability to lift up to 50 lbs, flexible schedules for seasonal needs, and adherence to training requirements. Experience in custodial tasks is preferred.

Qualifications

• Must communicate in written and verbal English.
• Must lift and carry up to 50 lbs.
• Must adjust work schedules for summer and winter operational and seasonal needs.
• Must be able to walk and stand for extended periods.

Responsibilities

• Clean and restock restroom facilities throughout the Zoo.
• Perform routine tours throughout the Zoo for trash collection purposes.
• Set-up and knock down function venues for Zoo events.
• Shovel snow and sand walkways due to snow and ice accumulations.
• Perform minor repairs and maintenance duties as needed.
• Attend company and departmental meetings for training and information.

Skills

English communication

Customer service

Attendance & reliability

Overtime flexibility

Physical stamina

Job description

Zoo New England is seeking a Park Service Associate to maintain grounds, clean facilities, and assist with events. You will follow cleaning protocols, wear PPE, work outdoors in varying weather, and communicate professionally with guests and staff.

The role requires ability to lift up to 50 lbs, flexible schedules for seasonal needs, and adherence to training requirements. Experience in custodial tasks is preferred.