Zoo Grounds & Guest Experience Associate

Zoo New England; Stoneham (MA); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Zoo New England is seeking a Park Service Associate to join our teams in Massachusetts. You will support grounds, roadways and building upkeep, follow cleaning protocols, and communicate professionally with guests and staff.

The role requires adaptability to seasonal schedules and the ability to work outdoors in varying weather. Responsibilities include restroom restocking, event setup, litter/trash collection walks, and light maintenance tasks.

Qualifications

• Must be able to communicate in written and verbal English.
• Must be able to lift up to 50 lbs and stand/walk for extended periods.
• Must be available for summer/winter seasonal schedules.

Responsibilities

• Clean and restock restrooms throughout the Zoo.
• Perform routine tours for trash collection purposes.
• Set up and take down function venues for Zoo events.
• Shovel snow and maintain walkways during winter conditions.
• Perform minor repairs and maintenance as needed.
• Attend required trainings and departmental meetings.

Education

High school diploma or equivalent

Tools

Massachusetts driver’s license

Job description

Zoo New England is seeking a Park Service Associate to join our teams in Massachusetts. You will support grounds, roadways and building upkeep, follow cleaning protocols, and communicate professionally with guests and staff.

The role requires adaptability to seasonal schedules and the ability to work outdoors in varying weather. Responsibilities include restroom restocking, event setup, litter/trash collection walks, and light maintenance tasks.