Zoo Facilities Technician — Outdoor & Enclosures

City of Norfolk; Norfolk (VA); On-site; USD 47,000 - 54,000; Full time

Job summary

City of Norfolk operates the Zoo and seeks a Maintenance Mechanic II to uphold safety, facility integrity, and animal housing standards. You will perform repairs, preventive maintenance, and assist outside contractors while prioritizing safe access and visitor experience.

The role emphasizes outdoor work, varied tasks, and rapid response to work orders within an AZA-accredited environment. Two years’ experience and strong adaptability are valued.

Qualifications

• Level of knowledge equivalent to four years of high school or equivalency.
• Two years' experience as maintenance mechanic.

Responsibilities

• Perform skilled maintenance and repair of Zoo facilities, including roofs, fences, walkways, animal enclosures, and public areas.
• Maintain and troubleshoot building systems at the Administration Building, including chillers, cooling towers, and standard office-style infrastructure.
• Respond to service requests and radio calls promptly, documenting work through the asset management system.
• Conduct preventive maintenance tasks to reduce equipment failures and extend the life of building systems and Zoo infrastructure.
• Escort and assist outside contractors and other City trade personnel when work is outsourced, ensuring safe access to sensitive areas.
• Ensure compliance with AZA accreditation standards through consistent upkeep of animal housing, visitor facilities, and safety systems.

Education

High school diploma or equivalent

Job description

City of Norfolk operates the Zoo and seeks a Maintenance Mechanic II to uphold safety, facility integrity, and animal housing standards. You will perform repairs, preventive maintenance, and assist outside contractors while prioritizing safe access and visitor experience.

The role emphasizes outdoor work, varied tasks, and rapid response to work orders within an AZA-accredited environment. Two years’ experience and strong adaptability are valued.