Zoo Facilities Technician: Enclosures & Grounds

City of Norfolk, VA; Norfolk (VA); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Sick leave

Pension plan

Life insurance

Medical and dental benefits

Employee parking

Tuition assistance

Job summary

The City of Norfolk, VA is seeking a Maintenance Mechanic II to service zoo facilities, enclosures, and public areas. You will perform preventive and corrective maintenance on buildings, roofs, fencing, and mechanical systems, including chillers and cooling towers, in a fast-paced, outdoor setting.

You will respond to work orders, document tasks in the asset management system, and coordinate with outside contractors while ensuring safety and AZA standards are met.

Qualifications

• Two years' experience as maintenance mechanic.
• Two to four years of progressively responsible experience in building, grounds, or facilities maintenance, preferably in a zoo, park, aquarium, or public assembly facility.

Responsibilities

• Perform skilled maintenance and repair of zoo facilities, including roofs, fences, walkways, animal enclosures, and public areas.
• Maintain and troubleshoot building systems at the Administration Building, including chillers, cooling towers, and standard office-style infrastructure.
• Respond to service requests and radio calls, document work in the asset management system.
• Conduct preventive maintenance to reduce equipment failures and extend system life.
• Escort outside contractors and City trades to work sites, ensuring safety and access.
• Ensure compliance with AZA accreditation standards through upkeep of animal housing and visitor facilities.
• Maintain safe environments for staff, visitors, and animals.
• Use mobile devices and radios to monitor and respond to work orders in real time.
• Document all work performed in Asset Essentials and coordinate with supervisors.

Skills

Maintenance experience

Building systems knowledge

Outdoor work

Education

High school diploma or equivalent

Job description

The City of Norfolk, VA is seeking a Maintenance Mechanic II to service zoo facilities, enclosures, and public areas. You will perform preventive and corrective maintenance on buildings, roofs, fencing, and mechanical systems, including chillers and cooling towers, in a fast-paced, outdoor setting.

You will respond to work orders, document tasks in the asset management system, and coordinate with outside contractors while ensuring safety and AZA standards are met.