Zoo Events Coordinator: Vendor & Guest Experience

Virginia-Zoological-Society-; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Virginia Zoo in Norfolk, VA is seeking an Event Assistant to support the Events Manager in planning, coordinating, and executing engaging community events. This role focuses on vendor coordination, onsite support, and administrative tasks, with opportunities to help promote events through distributed materials.

Ideal candidates are highly organized, customer-service oriented, and comfortable communicating with vendors, sponsors, guests, and partners.

Qualifications

• Experience in customer service, hospitality, or event support.
• Bachelor’s degree preferred in Hospitality, Event Planning, Tourism, Parks and Recreation, or Communications or equivalent experience.

Responsibilities

• Assist with vendor communication and logistics.
• Coordinate arrival times, load-in/load-out procedures.
• Maintain vendor agreements and compliance with zoo policies.
• Support development of vendor partnerships and sponsorship coordination.
• Distribute promotional materials to generate event awareness.
• Provide onsite coordination and post-event reports.

Skills

Organizational skills

Communication skills

Time management

Vendor liaison

Microsoft Office

Independent work

Education

Bachelor’s degree, preferably in Hospitality, Event Planning, Tourism, Parks and Recreation, or Communications

Tools

Microsoft Office

Job description

The Virginia Zoo in Norfolk, VA is seeking an Event Assistant to support the Events Manager in planning, coordinating, and executing engaging community events. This role focuses on vendor coordination, onsite support, and administrative tasks, with opportunities to help promote events through distributed materials.

Ideal candidates are highly organized, customer-service oriented, and comfortable communicating with vendors, sponsors, guests, and partners.