Zoo Events Coordinator (Part-Time)

Omaha Zoo; Omaha (NE); On-site; USD 18,000 - 25,000; Part time

Job summary

Omaha’s Henry Doorly Zoo & Aquarium in Omaha, NE seeks an Events Assistant to support the planning and execution of public, private, and internal events. This part-time role requires flexibility for weekends and special hours, with a focus on guest services, logistics, and teamwork.

You will assist with setup, vendor coordination, bar service support, and on-site operations, reporting to the Assistant Manager.

Qualifications

• Strong customer service skills and ability to engage with patrons.
• Ability to multitask and handle a fast-paced environment.
• Knowledge of special event management and/or operations.
• Strong interpersonal skills.
• Positive attitude.
• Ability to organize, prioritize, and memorize.

Responsibilities

• Follow Omaha’s Henry Doorly Zoo and Aquarium policies and standards.
• Serve as a positive representative of Omaha’s Henry Doorly Zoo and Aquarium (professional and friendly attitude to guests).
• Handle customer or guest inquiries and provide excellent customer service.
• Obtain all necessary information prior to the event including event information sheet.
• Obtain and maintain all necessary equipment and supplies for events.
• Set up and tear down tables, chairs, signage, tents, and any other event needs.
• Assist external vendors upon their arrival, as all vendors need a Zoo employee escort, and assist with location and logistical needs.
• Escorting guests and vendors on a golf cart or other Zoo vehicle.
• Maintain the cleanliness of the atmosphere and facilities are clean and professionally presented.
• Properly follow food handling and beverage procedures according to Omaha’s Henry Doorly Zoo and Aquarium policies and procedures and state laws.
• Ensure proper set-up, tear down, and storage of equipment/supplies.
• Operate cash register, collect payment, and make change.
• Make sure drink tickets are accounted for and turned in at the end of the Event Captain.
• Help manage event logistics, including venue setup, staffing stations, and all equipment and supplies are available.
• Assist bartending staff with assuring bar arrangements are set up properly and ready to serve (30 minutes prior to event start time).
• Tending to bars by assisting bartenders with more inventory.
• Monitor under-age drinking, over-indulgent drinking, damage of the facilities, etc.
• Be present at the event to make sure all is running smoothly; troubleshoot as necessary.
• Ability to follow directions and work well as a team.
• Fill in where necessary to fulfil any duties that are required to make the event successful, including but not limited to setting up and tearing down.
• Communicate comments, ideas, and concerns with management.

Skills

Customer service

Multitasking

Event operations

Interpersonal skills

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

Omaha’s Henry Doorly Zoo & Aquarium in Omaha, NE seeks an Events Assistant to support the planning and execution of public, private, and internal events. This part-time role requires flexibility for weekends and special hours, with a focus on guest services, logistics, and teamwork.

You will assist with setup, vendor coordination, bar service support, and on-site operations, reporting to the Assistant Manager.