Zipline Tour Guide: Safe Outdoor Guest Experience

Intuit, Inc.; Big Bear Lake (CA); On-site; USD 20,000 - 25,000; Part time

Job summary

NBD Action Zipline, Inc. is hiring Zipline Tour Guides for the winter season. This position will be part-time during training and may become full-time after training and certification. Hours will vary with business volume, and weekends and holidays are required.

Guides ensure guest safety, assist with harness and helmet fittings, demonstrate ziplining techniques, operate the tour, slow guests on approach, perform retrievals and rescues, inspect equipment, and drive guests on the property.

Qualifications

• Be 18 years old or older.
• Be able to lift 50 lbs.
• Be able to work at heights comfortably.
• Be able to communicate effectively with both adults and children.
• Be able to handle stressful situations calmly and effectively.
• Have great attention to detail to promote safety and guest experience.
• Maintain a professional and friendly demeanor.
• Possess a valid driver’s license to drive company vehicles.
• Have reliable transportation to the zipline property.
• Be able to work weekends & holidays.

Responsibilities

• Ensure safety of zipline guests and provide exceptional experience.
• Assist guests with harness and helmet fitting and demonstrate ziplining techniques.
• Operate the zipline tour and manage guest speed on approach.
• Perform retrievals and rescues, inspect equipment.
• Drive guests on the zipline property.

Skills

18 years old

Lift 50 lbs

Work at heights

Effective communication

Calm under pressure

Attention to detail

Professional demeanor

Valid driver's license

Reliable transportation

Weekend/holiday availability

Education

High school diploma

Job description

NBD Action Zipline, Inc. is hiring Zipline Tour Guides for the winter season. This position will be part-time during training and may become full-time after training and certification. Hours will vary with business volume, and weekends and holidays are required.

Guides ensure guest safety, assist with harness and helmet fittings, demonstrate ziplining techniques, operate the tour, slow guests on approach, perform retrievals and rescues, inspect equipment, and drive guests on the property.