Zipline Tour Guide

Intuit, Inc.; Big Bear Lake (CA); Presencial; USD 20.000 - 25.000; A tiempo parcial

Descripción de la vacante

NBD Action Zipline, Inc. is hiring Zipline Tour Guides for the winter season. This position will be part-time during training and may become full-time after training and certification. Hours will vary with business volume, and weekends and holidays are required.

Guides ensure guest safety, assist with harness and helmet fittings, demonstrate ziplining techniques, operate the tour, slow guests on approach, perform retrievals and rescues, inspect equipment, and drive guests on the property.

Formación

• Be 18 years old or older.
• Be able to lift 50 lbs.
• Be able to work at heights comfortably.
• Be able to communicate effectively with both adults and children.
• Be able to handle stressful situations calmly and effectively.
• Have great attention to detail to promote safety and guest experience.
• Maintain a professional and friendly demeanor.
• Possess a valid driver’s license to drive company vehicles.
• Have reliable transportation to the zipline property.
• Be able to work weekends & holidays.

Responsabilidades

• Ensure safety of zipline guests and provide exceptional experience.
• Assist guests with harness and helmet fitting and demonstrate ziplining techniques.
• Operate the zipline tour and manage guest speed on approach.
• Perform retrievals and rescues, inspect equipment.
• Drive guests on the zipline property.

Conocimientos

18 years old

Lift 50 lbs

Work at heights

Effective communication

Calm under pressure

Attention to detail

Professional demeanor

Valid driver's license

Reliable transportation

Weekend/holiday availability

Educación

High school diploma

Descripción del empleo

NBD Action Zipline, Inc. is now hiring Zipline Tour Guides for the winter season. This a great opportunity to work outdoors and enjoy nature, while having fun! This position will be part-time during training and may become full-time when training and certification is completed. Hours will vary depending upon business volume. Availability to work weekends and holidays is required. Due to this scheduling requirement, employees will not be able to work at the mountain resort during the winter season. This position requires physical activity outdoors. Zipline Tour Guides are responsible for ensuring the safety of all zipline guests, as well as providing an exceptional experience. Responsibilities include assisting guests in proper harness and helmet fitting, demonstrating proper ziplining techniques, operating the zipline tour, breaking guest’s speed upon incoming approach, performing retrievals and rescues, inspecting equipment, and driving guests on the zipline property.

Qualification Requirements:

• Be 18 years old or older.

• Be able to lift 50 lbs.

• Be able to work at heights comfortably.

• Be able to communicate effectively with both adults and children, in group and individual settings; excellent interpersonal and verbal communication skills.

• Be able to handle stressful situations calmly and effectively.

• Have great attention to detail to promote safety, timely tours and a positive guest experience.

• Maintain a professional and friendly demeanor at all times

• Possess a valid driver’s license to be able to drive company vehicles.

• Have reliable transportation to the zipline property in Angelus Oaks (off Highway 38, ~20 mins east of Big Bear Lake), which is not serviced by public transportation.

• Be able to work weekends & holidays.

Experience and Education:

High school diploma or general education degree. Prior experience with outdoor recreation, athletics, educational roles, high ropes instructor experience, or ziplining is a plus.

Pre-Employment Driving Record Check, Physical, and Drug Testing:

Because safety is extremely important, and because Zipline Tour Guides will be expected to drive company vehicles with passengers on the zipline property, potential employees will be subject to pre-employment driving record check, physical, and drug testing (not including THC).