Zipline and Aerial Technician I

Catalina Island Company; Avalon (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Shared housing options

Employee discounts

Job summary

Catalina Island Company is seeking a Zip Line and Aerial Ropes Course Technician on Catalina Island to ensure safety and functionality of equipment and course elements. The role includes documenting repairs, managing inventory, and performing inspections to keep operations running smoothly.

This seasonal, outdoor position requires physical fitness, ability to lift up to 50 lbs, and comfort with heights. Training and certifications are provided; housing is available for eligible employees.

Qualifications

• Minimum age 18 years.
• Outdoor recreation or customer service experience preferred.
• Pre-employment physical and drug screening required.
• Must meet height/weight limits for safe operation (min 5'4", max 230 lbs).
• Comfortable at heights and outdoors; able to lift up to 50 lbs.
• Must pass company training and certifications for zip line operations and first aid/CPR.

Responsibilities

• Inspect gear, equipment, and course components regularly.
• Assist with repairs, troubleshoot issues, and maintain components.
• Document repairs and inventory of parts.
• Rig and adjust components using rigging equipment.
• Lead maintenance projects and ensure safety rules are followed.
• Maintain neat, safe work area and readiness of tools.
• Communicate hazards to Supervisors and follow safety procedures.

Skills

Customer service

Communication

Height work

Physical stamina

Safety awareness

Tools

Rigging equipment

Job description

Find Your Future in Paradise!

Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful – anticipating and personalizing their service on an individualized basis.

We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.

WHY CATALINA ISLAND COMPANY?

The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!

In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a “playground for all” on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood’s elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island’s west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.

We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself!

JOB SUMMARY

The Zip Line and Aerial Ropes Course Technician, plays a pivotal role in ensuring the safety and functionality of all equipment and course elements. Responsibilities encompass documentation of repairs and inventory management, conducting regular inspections, and quickly addressing any issues that arise. Collaboration in troubleshooting equipment problems, performing repairs, and maintaining course components will be key to keeping operations running smoothly. Maintenance projects and coordinating with other staff members will be part of the role, requiring both technical expertise and leadership skills. The ability to organize tasks efficiently, prioritize deadlines, and adhere to safety regulations in dynamic outdoor conditions will be crucial. Ultimately, dedication to maintaining a safe and operational zipline/aerial adventure course will contribute significantly to delivering a top-notch experience for our visitors.

JOB RESPONSIBILITIES

Job duties include, but are not limited to:

• Conduct regular inspections of all gear, equipment, and course elements
• Assist with the repair of equipment, troubleshooting of issues, and maintenance of course components
• Keep accurate documentation of repairs and inventory of parts
• Set up and use rigging equipment to move and adjust components
• Lead other staff in maintenance projects on course and at Base Camp
• Responsible for maintaining a neat and orderly work area
• Ensure tools are maintained and kept in a state of readiness
• Be able to read and interpret specifications outlined in manual(s)
• Independently organize work, set priorities, meet deadlines, and follow up on assignments
• Assist Supervisors to ensure staff adheres to all safety rules
• Notify Supervisors in a timely manner of any problems and/or potential problems discovered during maintenance inspections
• Maintain knowledge of current OSHA regulations and safety practices
• Properly use safety equipment as required
• Other duties as assigned

QUALIFICATIONS

• Minimum age requirement: 18 years old.
• Previous experience in outdoor recreation, guiding, or customer service preferred.
• As a condition of employment, candidates must successfully complete and pass a pre-employment physical and drug screening before starting work.
• The position requires meeting specific height and weight parameters necessary for the safe operation of equipment and compliance with industry safety standards. Candidates must be at least 5 feet 4 inches and weigh no more than 230 pounds.
• Comfortable working at heights and in varying outdoor weather conditions.
• Maneuver themselves and customers through the adventure courses at height while balancing, suspending, climbing, reaching, stretching, pulling, and managing rope and cable systems.
• Perform heavy manual labor.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures.
• Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
• Strong communication and interpersonal skills.
• Ability to remain calm and focused in high-energy or emergency situations.
• Must pass company training and certification programs for zip line operations and first aid/CPR.
• Physically fit with the ability to lift up to 50 lbs and perform physically demanding tasks

DRIVERS LICENSES

• A valid Driver’s License with a satisfactory driving record that is maintained throughout employment.

DETAILS

Position Type: Seasonal
Season Dates: Now – Season ends in October.

HOUSING

The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.

Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. Housing is subject to availability and cost will vary based on location.

PAY TRANSPARENCY

The pay scale for this position is $24.00 per hour.

WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS

This position primarily takes place outdoors and may involve exposure to varying weather conditions including sun, wind, and occasional rain. Employees should be comfortable working at heights, on uneven terrain, and performing physical tasks such as walking, climbing, and lifting equipment. Safety, communication, and guest engagement are top priorities while ensuring a fun and memorable experience for all participants.

Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 50 lbs. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, management and team.

SCHEDULE

This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours.

LIFE ON CATALINA ISLAND

• A fast paced, exciting work environment with upward mobility and growth opportunities.
• Meet and engage with people from all over the country and world!

COMPANY PERKS

• Employee discounts and perks – restaurant, hotels and activities.
• Beautiful island views and a summer of adventure!

BEING YOU AT CATALINA ISLAND COMPANY:

We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.