Zip Line Operator

Colonial Group; Ventura (CA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health benefits

401K plan

Résumé du poste

Colonial Group is seeking a Zip Line Operator to ensure guest safety on the zip course and to perform daily safety checks and maintenance. You will assist guests with harnesses, orientations, and gear usage while upholding high safety standards in a dynamic resort setting.

Responsibilities include opening/closing procedures, equipment inspection, and providing excellent guest service. This role requires physical activity and the ability to work weekends and evenings.

Qualifications

• Must be enthusiastic, upbeat and energetic.
• Strong attention to detail and safety awareness.
• Ability to work diverse schedules including weekends and evenings.
• Work well under pressure and stay focused on tasks.

Responsabilités

• Perform daily opening and closing procedures of the zip line.
• Inspect course components and gear daily for safety and cleanliness.
• Conduct safety orientation for guests and demonstrate proper gear use.
• Ensure harnesses and helmets fit correctly and supervise safety equipment.
• Attach guests to cable and perform safety checks before zip.
• Assist at landing point and with guest evacuation if needed.
• Provide excellent customer service to guests and maintain gear.
• Wash, clean, sanitize, and prepare all gear and equipment.
• Assist with course and resort maintenance.

Connaissances

Attention to detail

Customer service

Communication skills

Enthusiastic demeanor

Ability to work weekends/holidays/even

Formation

High School Diploma or GED

Description du poste

INTRODUCTION TO ROLE

As a Zip Line Operator, you will ensure that guests utilizing the zip course(s) observe all safety rules. You will set stop ropes, tie required knots, assist guests with property harness and helmet fitting, demonstrate proper zip-line techniques, operate the zip line courses, and inspect equipment. The Zip Line Operator will also perform maintenance duties.

Benefits eligibility:

Full-time roles are eligible for health benefits (Medical, Dental, Vision, 401K)

WHO WE ARE LOOKING FOR

• Must be enthusiastic, upbeat, and energetic.
• Strong attention to detail
• Ability to work a diverse work schedule, including weekends, holidays, and evenings.
• Must work well under pressure and in high-stress situations.
• Must be able to stay focused on a task for long periods and remain alert.
• Excellent communication skills

WHAT YOU WILL WORK ON

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Perform daily opening and closing procedures of the zip line.
• Inspect course components and gear daily; check all lines, platforms, harnesses, pulleys, and helmets for safety and cleanliness.
• Conduct safety orientation for each guest/group, including reviewing safety issues, answering questions, and demonstrating how to carry gear and wear a safety harness.
• Ensure harnesses and helmets fit correctly and supervise the use of all safety equipment.
• Attach guests to cable and perform essential safety checks each time before anyone zipping.
• Assist at the landing point for each participant, ensuring their safety on every approach.
• Assist in the evacuation or recovery of guests from the zip line.
• Provide excellent customer service to guests utilizing the zip line and other resort accommodations.
• Wash, clean, sanitize, and prepare all gear and equipment.
• Assist with course and resort maintenance.

WHO YOU WILL WORK WITH

The Zip Line Operator reports to the General Manager.

WHAT YOU BRING

• High School Diploma or pursuit of a high school diploma, GED Equivalent
• Must be able to pass and complete the required safety training course.
• Previous experience with outdoor recreation, athletics, education roles, high ropes courses, or zip-lining is preferred.

WHAT IT TAKES (PHYSICAL REQUIREMENTS)

While performing the duties of this job, the team member regularly must stand; use hands and fingers; handle or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The team members are frequently required to walk, hike, or engage in other outdoor activities with guests. The associate will also participate in some pool activities and must know how to swim or balance in the pool. The associate will regularly lift boxes of supplies weighing up to 50 pounds between locations and occasionally lift/move up to 100 pounds with assistance. This job requires close and distance vision, peripheral and depth vision, and the ability to adjust focus.

The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require all team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete them with the same level of enthusiasm and dedication as your normal job duties.