Youth Shelter Shift Supervisor FT

Foundation 2; Cedar Rapids (IA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Sign-on bonus

Paid time off

Retirement plan

Benefit package

Flexible benefits dollars

Job summary

Foundation 2 Crisis Services in Cedar Rapids, IA, is hiring a Full Time Shift Supervisor to lead Youth Specialists and ensure trauma-informed care for clients in crisis. You will model positive interactions, enforce boundaries, and oversee onboarding and training in a leadership role.

You will work Sunday through Wednesday evenings, manage a team, maintain documentation, respond quickly to crisis placements, and participate in a rotating on-call schedule.

Qualifications

• Experience working with at-risk youth required.
• Previous supervisor experience preferred.
• High comfort with computers and ability to multi-task.
• Excellent writing and grammar skills.
• Live in Iowa and within 50 miles of Cedar Rapids, IA.

Responsibilities

• Provide trauma-informed care and supervise Youth Specialists.
• Oversee onboarding, training, and continuing education.
• Maintain documentation and report disciplinary actions.
• On-call leadership for shelter program on a rotating schedule.
• Respond promptly to client placement calls (within one hour).

Skills

Client-centered

Compassionate

Quick thinking

Organized

Role model

Team player

Education

High school diploma or equivalent

AA/BA degree preferred

Job description

Full Time Shift Supervisor

Reports to: Program Coordinator

Location: Cedar Rapids, IA

Hours: Sunday through Wednesday 1:30pm to 11:30pm

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the role

Ensure that clients are being cared for in a Trauma Informed environment using positive youth development. Ensure implementation of program goals including, but not limited to, role modeling positive interactions, demonstrating appropriate boundaries, demonstrating the ability to manage a group. Supervising Youth Specialists. Ensure that staff onboarding, training, and continuing education are provided to Youth Specialists. Maintain documentation and report any disciplinary actions using the Progressive Discipline Standard Operating Procedure. On-Call staff member for the shelter program for a week at a time in a rotation amongst all leadership (approximately every 7 weeks but subject to change with the needs of shelter). Responding in a timely manner (within one hour) to any calls for client placement into the shelter program.

The schedule is:

Sunday 1:30pm-11:30pm

Monday 1:30-11:30pm

Tuesday 1:30-11:30pm

Wednesday 12pm to 10pm

Benefits

• The annual base salary range for this position is $19 per hour, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits
• $1000 sign-on bonus.
• Generous paid time off, including floating mental wellness days.
• Retirement plans with Foundation 2 Crisis Services' matching contributions.
• Go to sleep at night knowing that work you did matters. Foundation 2 Crisis Services staff save lives every day.

Who you are

Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.

Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.

Quick thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities.

Organized. – You possess strong organizational skills and can oversee daily responsibilities.

Role model and leader. You are a mentor and compassionate leader who is excited about supporting staff and colleagues.

Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program.

What you’ll do

• Ensure that clients are being cared for in a Trauma Informed environment using positive youth development.

• Ensure implementation of program goals including, but not limited to, role modeling positive interactions, demonstrating appropriate boundaries, demonstrating the ability to manage a group.
• Supervising Youth Specialists.
• Ensure that staff onboarding, training, and continuing education are provided to Youth Specialists.
• Maintain documentation and report any disciplinary actions using the Progressive Discipline Standard Operating Procedure.
• On-Call staff member for the shelter program for a week at a time in a rotation amongst all leadership (approximately every 7 weeks but subject to change with the needs of shelter).
• Responding in a timely manner (within one hour) to any calls for client placement into the shelter program.

What you need

• High school diploma or equivalent
• Experience working with at-risk youth required
• AA degree or BA degree in a related field preferred
• Previous supervisor experience preferred
• High comfort with computers with ability to type quickly and multi-task
• Excellent writing and grammar skills
• Valid driver’s license and be insurable by the agency auto insurance policy
• Pass all background checks completed by Foundation 2 Crisis Services
• Live in Iowa
• Live within 50 miles of Cedar Rapids, IA
• Submit copy of college degree or transcript as required by licensure for personnel file
• Be at least 21 years of age
• Successfully complete required trainings within required time periods
• Complete a physical exam prior to the beginning of employment and every three (3) years thereafter
• Be free of communicable diseases as determined by a physician
• Experience in crisis services preferred
• Experience working with and compassion for at-risk youth preferred
• Education or training in trauma-informed care is preferred
• Experience in conflict resolution and de-escalation techniques preferred
• Knowledge/experience working in the mental health, substance use, and/or problem gambling field preferred

Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.