Access Center Crisis Counselor (3rd Shift)

Foundation 2; Cedar Rapids (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance credits

Flexible paid time off

Wellness reimbursements

Parental leave

Job summary

Foundation 2 Crisis Services is seeking a Crisis Counselor to meet with clients at the Linn County Mental Health Access Center in Cedar Rapids. You will provide support, conduct assessments, coordinate services, and document records while collaborating with an interdisciplinary team.

This role offers an evening schedule from 11 PM to 7 AM, up to 16 hours per week, with an hourly pay of $18–$20 and a comprehensive benefits package including paid time off, wellness reimbursements, parental leave,

Qualifications

• Bachelor’s degree in human service and one or more year’s relevant experience.
• Experience with assessments and documentation in access centers preferred.
• Comfort with basic computer software and data entry.

Responsibilities

• Meet with clients at the Linn County Mental Health Access Center to provide support and crisis counseling.
• Complete required assessments with clients.
• Provide service coordination and referrals for services at the Access Center.
• Complete necessary documentation to ensure proper record keeping.
• Work with an interdisciplinary team at the Access Center.

Skills

Empathy

Crisis counseling

Trauma-informed care

Multitasking

Education

Bachelor’s degree in human services

30 hours of human service coursework

Job description

Reports to: Access Center Program Manager

Location: Linn County Mental Health Access Center

Hours: Between hours of 11 PM and 7 AM, 4-hour increments up to 16 hours weekly

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the role

Meet with clients at the Linn County Mental Health Access Center to provide support and crisis counseling. Complete required assessments with clients. Provide service coordination and assist in making referrals for services at the Linn County Mental Health Access Center. Complete necessary documentation to ensure proper record keeping. Work collaboratively with an interdisciplinary team at the Linn County Mental Health Access Center.

Between hours of 11 PM and 7 AM, 4-hour increments up to 16 hours weekly

Benefits

• This position starts at $18-$20 per hour, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. Learn more here.
• Generous paid time off, including floating mental wellness days. Full time employees begin at four weeks paid time off per year.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.

Who you are

• Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Quick Thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities.
• Flexible. You understand people are complicated and solutions often require a team approach.
• Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program.

What you’ll do

• Meet with clients at the Linn County Mental Health Access Center to provide support and crisis counseling.
• Complete required assessments with clients.
• Provide service coordination and assist in making referrals for services at the Linn County Mental Health Access Center.
• Complete necessary documentation to ensure proper record keeping.
• Work collaboratively with an interdisciplinary team at the Linn County Mental Health Access Center.

What you need

• Bachelor’s degree in human service and one (1) or more year’s relevant experience.
• Or bachelor’s degree in related field with 30 hours of human service coursework.
• Comfort using basic computer software.
• Basic typing and data entry skills.
• High comfort with computers with the ability to type quickly and multi-task.
• Excellent writing and grammar skills.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Successfully complete the required trainings within the required time periods.
• Live in Iowa.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Bachelor’s degree preferred.
• Experience in crisis services preferred.
• Education or training in trauma-informed care is preferred.
• Experience in strengths-based practices preferred.
• Experience in conflict resolution and de-escalation techniques preferred.
• Ability to clearly communicate emotional support to people in crisis preferred.
• Background in motivational interviewing preferred.
• Knowledge/experience working in the mental health, substance use, and/or problem gambling field preferred.

Foundation 2 Crisis Services is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.